About the price - keep in mind that every year for black friday Voipo has offered the 2 year extension for the 1 year price. I've been a member since 1/14/2009, and after doing the math just now, I've been paying an average of $10.40/month.

Dependability and customer service have been really great too. I have referred a couple of people to Voipo as well and they have had no problems either.