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Thread: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

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  1. #1
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    PM Sent

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  2. #2
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    My cell phone is my fallover number. I wonder if that has anything to do with this mystery?


    Why does a moderator have to approve my last message for posting but not the one before it?

    OK this message got posted immediately but the one before this did not but the one before that one did get posted.
    Last edited by MisterEd; 12-02-2011 at 10:52 PM.

  3. #3
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    I think HG is even more aggressive for this year. They seem to get phone numbers from potential customers from any source possible. Just be careful when signing up online on any products with your contact number given out.

  4. #4
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    Thank you all - I am continuing investigation and will update you all shortly. Thanks.

  5. #5
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    Ever find out any more information about this? Still wondering how they got my cell phone number.

    Let's see if this innocuous message gets marked for "moderation" as many others have. <nope>

  6. #6
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    Hello,

    Sorry for the delayed update.

    Essentially what happened is the few of you that received these calls - the calls were never actually destined to you or your phone number.

    The HostGator system routes through our network in a rather unique way over the rest of our traffic - so it avoids some of our general checks and balances of traffic routing over our network.

    There is an issue where some of the calls are overlapping identities that we are working on resolving with HostGator.

    This is pretty rare and has only happened a handful of times out of millions of calls per month.

    Once again we assure you that these calls are not for telemarketing purposes and VOIPo has not and will not release any of our clients information.

  7. #7
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    I have absolutely no idea what you said however it still doesn't explain how they got my CELL PHONE NUMBER which virtually no one except my family and 3 or 4 friends here in NJ has (but is used as my VOIPO fall-over number and was given to VOIPO tech support to call me back). Had it been my VOIPO numbers that was called it might make a little sense how whatever you said happened but it was my private cell phone number with no connection to the VOIPO network in any way UNLESS VOIPO just happened to be down when they called and it came to my cell number as fall-over but then I would have seen it in my call log .... I think.

    Edit: Nope. No calls from HOSTGATOR to either of my VOIPO lines on or around that date or time. It was a direct call to my cell number. I don't care what TYPE of call it was (telemarketing or otherwise) only how they got my cell number.
    Last edited by MisterEd; 12-14-2011 at 02:08 PM.

  8. #8
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    Quote Originally Posted by MisterEd View Post
    I have absolutely no idea what you said however it still doesn't explain how they got my CELL PHONE NUMBER which virtually no one except my family and 3 or 4 friends here in NJ has (but is used as my VOIPO fall-over number and was given to VOIPO tech support to call me back). Had it been my VOIPO numbers that was called it might make a little sense how whatever you said happened but it was my private cell phone number with no connection to the VOIPO network in any way UNLESS VOIPO just happened to be down when they called and it came to my cell number as fall-over but then I would have seen it in my call log .... I think.

    Edit: Nope. No calls from HOSTGATOR to either of my VOIPO lines on or around that date or time. It was a direct call to my cell number. I don't care what TYPE of call it was (telemarketing or otherwise) only how they got my cell number.
    Again - HostGator did not call your phone number directly, one of their calls had an overlapping ID on our network with one of your calls that caused this issue in which routed to your failover phone number.

  9. #9
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    Default Re: Got a call from "HOSTGATOR" on my CELL phone at 10AM today

    Quote Originally Posted by VOIPoBrandon View Post
    Again - HostGator did not call your phone number directly, one of their calls had an overlapping ID on our network with one of your calls that caused this issue in which routed to your failover phone number.
    Again, maybe you want to explain what that means before the snow shovel or the pooper scooper has to come out?

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