Figure I'd chime in - after 2+ years of near flawless service, I am having (and been having for the last couple weeks) the exact problems described in this thread. For example, today, I tried making an outbound call, it was dead air after dialing so I gave up and called the person on my cell phone. ~20 seconds into the call, the person I was talking to on the cell phone said your home phone is calling my office number (the number I called on the VOIPo line). When I picked up my home phone, sure enough it was ringing even though it was on hook for at least the last 30 seconds. This should NOT happen and is NOT an ISP problem, NOT a router problem, NOT an ATA problem, so what's left? a capacity issue? or some other issue NOT on the customers end. Brandon, I know your expertise and know you can fix this, it is a real issue.