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Thread: Lots of dropped calls, Loss of Registration issues

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  1. #26
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    253

    Default Re: Lots of dropped calls, Loss of Registration issues

    Most of the dropped/dead air calls seemed to have gone away. There was a dropped call yesterday, but this was addressed by Brandon. Hopefully, this fixes the issue.

    Quote Originally Posted by burris View Post
    We've been experiencing a bit of this also...but on some of those calls, if we remain on the line for an extra moment and the caller does as well, it seems to connect after a few extra seconds. Sounds strange but these kinds of things are hard to diagnose.
    Burris,

    My father started having this issue within the last month or so. About 10-20% of his incoming calls have a 1-2 second delay after answering the call before his phone begins to transmit audio. You often don't hear "Hello" or the first few words that he speaks after he answers the phone, then it starts to work normally. Is this the same issue you're talking about? If so, do you have your SPA2102 registered to the BYOD server? Are you still experiencing this random issue? If not, what did you do to fix it? I'm hesitant to blame Voipo for this issue because we both have the same setup with a SPA2102 and I don't experience this issue at all. The only difference is that I'm registered to sip-central01 and he's registered to the BYOD server. BTW, I should mention that I did have him try hooking up a hardwired phone instead his cordless phone to the ATA, but it didn't seem to make any difference.
    Last edited by tritch; 01-22-2012 at 05:28 PM.

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