Quote Originally Posted by tritch View Post
Most of the dropped/dead air calls seemed to have gone away. There was a dropped call yesterday, but this was addressed by Brandon. Hopefully, this fixes the issue.



Burris,

My father started having this issue within the last month or so. About 10-20% of his incoming calls have a 1-2 second delay after answering the call before his phone begins to transmit audio. You often don't hear "Hello" or the first few words that he speaks after he answers the phone, then it starts to work normally. Is this the same issue you're talking about? If so, do you have your SPA2102 registered to the BYOD server? Are you still experiencing this random issue? If not, what did you do to fix it? I'm hesitant to blame Voipo for this issue because we both have the same setup with a SPA2102 and I don't experience this issue at all. The only difference is that I'm registered to sip-central01 and he's registered to the BYOD server. BTW, I should mention that I did have him try hooking up a hardwired phone instead his cordless phone to the ATA, but it didn't seem to make any difference.
Mine may be a bit different since because I'm grandfathered in, I can use any of my ATAs and hook up directly..

I experienced exactly what your father did...I was on my GS502 and had provisioning enabled and they had me on Central. I live in South Florida. The first thing I did was to switch to East..had to disable provisioning to do so. Seemed to be better, but I fired up my favorite SPA2102 ...put it on East and it hasn't missed since..

A few posters seem to have had luck with a 30 second power reboot of their ATA. Maybe try that and if it works, maybe do it periodically.

In another post, Brandon offered a few possible scenarios as to what may be happening. If your problem continues, I would suggest contacting him...he knows his stuff..