Can't Hear the caller - New User

[brmstech]

No one is blaming VOIPo, I came here to see if I could resolve MY problem, I haven't even opened a ticket, peroid.

Thank you tritch and christcorp for your help/info.

[chpalmer]

every one is having problems

Not true- I have three separate numbers and they all work flawlessly. Ones a company line so you know I wont take any crap when it comes to that line... As is usually the case, only those with issues will show up to a forum or tech support line looking for help.

brmstech- What model modem are you using?

Is the device after the modem a switch or a hub? Model please?

Can you call your ISP and ask how many IP's they give you? Im cable and I can get two. Other cable companies will only give you one.

[brmstech]

Thanks for the come back, chpalmer. Currently, I have hooked the modem directly to the router (as other members have suggested)and have taken the switch out of the configuration. So far no problems, but it only happens every few days. I'm keeping my fingers crossed that the switch was the problem.
Info:
Service: AT&T DSL
Modem: Motorola DSL Modem 2210-02-1006
Switch: 3Com Dual Speed Switch 3c16793
Router: D-Link Dir-655

[chpalmer]

Cool-

Is your modem in bridge mode with the D-Link handling the ppp login or is the modem left as default?

The modem is also a router.

[chpalmer]

http://www.dslreports.com/forum/r198...2-1006-H-E-L-P


Truthfully- If your not doing anything special with your network such as hosting any kind of server, Id set up your Grandsteam to do the PPP login, put your dsl modem in bridge mode, and plug in your other router behind the Grandsteam LAN port. No port issues to deal with then.

But- If you want to keep your D-Link in the mix ahead of things, (right now your double-natting. Natting in of itself isnt real good for VOIP.) Can you put your modem in bridge mode and set up your D-Link to do the PPP login?