I was having a problem similar to yours that lasted for about 2-3 weeks a couple months ago, it was not all the time, but often enough to be aggravating The problem resolved with no known changes. Of course any changes made by VOIPo or my ISP, I wouldn't know about. I've had the service since Jan 2009 and other than the burp a couple months ago, it has been rock solid. Your problem sounds like excessive latency (as was mine), where and who is responsible is the unknown variable. I have no experience with the BYOD server, so I can't comment on that.