No more cloned 2nd line feature?

[VOIPoTim]

I've been informed that this option is no longer available as well. My fiance and I are moving in together, and it would be nice to port her current phone number to my voipo account as a virtual number priced at an additional $36 per year rather than a second separate account with separate ata hardware and higher pricing. My current account is paid in full until August of 2015 and I feel that I should be entitled to the features that were available when my original payment was tendered. I feel as though I'm a bait-and-switch victim here, since I'm no longer able to use the services I paid for almost a year ago.

There's no bait and switch here. We've never advertised the virtual number ability or "officially" offered that functionality. We did allow it though at one point, but stopped offering that ability around the end of 2011 because too many people were abusing it by using it as 2 lines all the time rather than 1 line and a 2nd occasional use line. We would have businesses ordering it and then ordering a virtual number and then using both lines constantly where they really needed 2 full accounts to justify 2 full-time use lines.

So while it was never offered officially to begin with as an official feature, if you signed up back when we were allowing people to do it and need it, feel free to e-mail me at tim @ voipo.com and we can put it on your account manually.