Quote Originally Posted by VOIPoTim View Post
This is one of those things that in theory is simple, but in telecom nothing is

It might be possible to show a name stored in "Contacts" (I can pass this suggestion on to our developers), but it's a lot harder to show the Caller ID name that we lookup. The reason is that we pay per lookup and we're contractually not allowed to store the looked up name and must do a new lookup every single time we use the name so that would add up quick if showing it on all of them whereas we only pay for a lookup on ones clicked on the current way.

Now if we used the "Contacts" name which is a name you enter then we don't need to do a lookup and can obviously store stuff that you enter yourself.

Would the contact name be as useful?
my last voip company has a list of the last 10-20 calls with the callerID name, that isn't stored as when another call comes in another one drops off the list(like the callerID on your home phone), and on the list you can add any of those numbers to Speed dial, forward, contact list, block number, etc(with one click). Right now its is a PAIN to copy and paste a number to anything. I end up writing the number down and finding the function i want to add that number to. then i have to find where i was before to get another number to do it again. I think this type of list might not be considered storing otherwise the other voip companies would be hit with those lookup fees too.