Launch Announcement

[fisamo]

I think I got all the questions here...

1) Express services will be launching at that point as well. The only exception may be the "Send Fax" feature of the fax service since it needs some work. Since the pricing is already 1/5 of the competition (like eFax) that feature may be left out until we improve it.

Thanks for the clarification on Express launch. I figured you'd be launching simultaneously, but I wanted to confirm.

Great idea to hold back the FAX feature. You're far better off leaving the feature out until it's ready for the masses than to compromise your standards to include it in a particular launch date. (After all, you look far better to add 'new' features than to pull features back because they're not working well enough.)

2) Initially our focus will be on residential customers only with the core offering. Business services will be added at a later date. Express is an exception to this as it's a hybrid solution which is for residential and business.

KISS (though the last S doesn't seem to apply here). :thumbsup:

3) The Founder's Plan will be a flat rate with no additional fees. It will be subject to the standard TOS including softcaps and additional addons will be priced normally. Express pricing will not be discounted since it's already so low.

That is even better news! Given the break in price you're offering to us, I certainly wouldn't expect any additional waivers of the rules (e.g. exceeding softcaps, or further discounts on service enhancements), and I agree that your Express pricing is outstanding, and I don't see how you could discount it for anyone. You are certainly being more than fair, here (can anyone say 'understatement'?)... THANKS!