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Re: Porting Procedures?
Here is the current process:
We submit your port and documentation to Level3 and wait while it is processed. It typically takes them about a week to process it, but that varies depending on the carriers involved, volume of ports, etc.
Once they have everything all set, Level3 will provide us with a completion date and time window.
Once we have that info from them, we will then e-mail you letting you know when the port will complete.
We've had some complete in less than a week and some that have taken about a month. Overall, the average porting times right now for us is about 2 weeks.
So the bottom line is, yes, we'll keep you informed and you'll know at least a few days ahead of time before your number ports in. We're not going to let it just happen without letting you know in advance.
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