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Thread: Cost feature like VIRTUAL NUMBER

  1. #1
    Join Date
    Feb 2007
    Location
    Michigan
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    Default Cost feature like VIRTUAL NUMBER

    You need to add hooks to your billing package that allows/limits the number(s) that can be assigned. It would be nice if the number could be changed via the vPanel, but say once within a billing period.


    Using VOIPo services since February 2007
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  2. #2
    Join Date
    Feb 2007
    Location
    Maryland
    Posts
    314

    Default Re: Cost feature like VIRTUAL NUMBER

    Just curious, why?

  3. #3
    Join Date
    Feb 2007
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    Michigan
    Posts
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    Default Re: Cost feature like VIRTUAL NUMBER

    How will they charge or track virtual numbers in use when live?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Cost feature like VIRTUAL NUMBER

    Basically once you have an account linked to billing, it's already done. When you add a number or fax account in vPanel, it'll show the pricing/term options available and when you add the number, it'll automagically add the order to your billing account.

    Right now there has been a lot of confusion since we're doing the process with the beta accounts backwards and the accounts exist before billing. When normal orders come in, the billing account exists first.

    Numbers that were added before we setup the billing linking will have to be manually added to billing. We'll address that around launch and basically plan to audit all numbers in the system so everything is linked to a billing profile.

    Right now, nothing new can be added without a billing profile. If you are linked yet, it'll give you an error to contact us.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Feb 2007
    Location
    Michigan
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    Default Re: Cost feature like VIRTUAL NUMBER

    Then maybe there will be an "Are you sure? You will be billed $4.95" confirmation button?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  6. #6
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Cost feature like VIRTUAL NUMBER

    The price is actually displayed in the selection boxes, but there is a confirmation asking if they are sure they want to add the number.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #7
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Cost feature like VIRTUAL NUMBER

    Excellent! I also saw I had some virtual numbers from trying the
    user interface before. (Thought I had removed them?)
    Those are gone now!
    Last edited by usa2k; 11-10-2009 at 06:34 PM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  8. #8
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Cost feature like VIRTUAL NUMBER

    Will you, at some point, want us to set up beta accounts from scratch (as new customers) through the billing system? I'd certainly be willing to set up a new account if needed for testing purposes--I'd just need to be able to cancel it with full refund...

  9. #9

    Default Re: Cost for OUTGOING FAXES?

    I may have missed this --- but is there a charge for outgoing fax-to-PSTN from the VOIPo website, when we are logged into our account? I do not need an incoming fax DID (TF or otherwise) --- but would enjoy the ability to fax outbound documents directly from my laptop.

    I did just send a WORD doc outbound to my FreeDigits fax DID --- and it arrived in my email box in just a few minutes, as a PDF attachment --- perfect clarity.

    So is there a "per fax" charge or a monthly/annual charge (or is it free) for outbound faxing?

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