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Thread: Problems Today

  1. #1
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Default Problems Today

    My wife has been calling home and she says after 3 or 4 rings she either gets a fast busy or the call rings her cell phone (my failover number). She said it does not go to voicemail. A few calls in my call logs show a status of 'timeout'.

    I called the number and got a message saying 'the les.net number you are calling is not in service.......' I ported the number from les.net a few weeks ago. Could this be a routing issue ?

    Outgoing is working fine, and I can get through on a couple of my VoIP lines, but a couple other VoIP lines get me a few rings and then dead air.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Problems Today

    For the one mentioning les.net that def sounds like a routing issue. We don't do anything with them and don't peer with them or anything.

    As for the other issues, can you e-mail the ones with issues to support@voipo.com and we can take a look at the calls/numbers specifically.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Default Re: Problems Today

    Tim, the calls that are going straight to my failover number are not showing up on my call logs. I just called my home Voipo line from my Voicestick line, my home phone did not ring, and the call went directly to my wife's cell phone (my failover #)

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Problems Today

    Quote Originally Posted by Montano View Post
    Tim, the calls that are going straight to my failover number are not showing up on my call logs. I just called my home Voipo line from my Voicestick line, my home phone did not ring, and the call went directly to my wife's cell phone (my failover #)
    I asked Ray to take a look at it now for you.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Default Re: Problems Today

    I had 3 instances of the same registration, so I unplugged my TA for a few minutes and when I plugged it back in the CP showed 4 registrations ??

  6. #6
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Problems Today

    Quote Originally Posted by Montano View Post
    I had 3 instances of the same registration, so I unplugged my TA for a few minutes and when I plugged it back in the CP showed 4 registrations ??
    Ray PMed you about it.

    I noticed it's a PAP2 though. We had a ton of problems with the PAP2s. You may want to consider moving to a Grandstream unit.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #7
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Default Re: Problems Today

    Thanks Tim, I returned Ray's PM. I have a PAP2T I'll try before I consider a Grandstream.

  8. #8
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Problems Today

    I might mention that I have the GS 286 and it's solid.
    I keep it provisioned as well.

    I do have the old SR SPA2102 that I have programmed up for VOIPo simply as a backup. It does work, but I feel better having VOIPo running the box.
    When I was with VT, I was quite uncomfortable with having them running the provisioning, and was able to perform the server roulette myself.

  9. #9
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Default Re: Problems Today

    I switched over to my PAP2T with the latest 5.1.6 firmware and the CP now shows only 1 registration Hopefully that's a good sign.

    I wouldn't mind a Grandstream, but I really like having 2-line TA's. Otherwise my desk would really be cluttered.

  10. #10
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Problems Today

    Quote Originally Posted by Montano View Post
    I switched over to my PAP2T with the latest 5.1.6 firmware and the CP now shows only 1 registration Hopefully that's a good sign.

    I wouldn't mind a Grandstream, but I really like having 2-line TA's. Otherwise my desk would really be cluttered.
    Do you use your ATA second line for another type of service or another provider?

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