I'm going to have Norm look through the CID areas this week.

We had a few tickets last week about it and he thought it was resolved, but it sounds like something could still be going on with it.

Basically we're combining a lot of data from various sources since some calls come with name and some don't. For the ones that don't, we're looking up the data. For that ones that do, we're using that data. There's also the custom caller ID aspect which would override either scenario.

So there are a couple areas related to CID where there could be an issue.