VOIPo BETA Ending Today

**VOIPoTim** · 09-03-2008 07:22 PM

Originally Posted by arth

Is it possible to get a 2nd ATA with another number in the Founders plan? If so, how?

I also have been most happy with the support - it is really appreciated to know you will go to the nth degree to support your customers.. thanks,

Yes, you can get additional accounts. I'll PM you a link.

**Brian** · 09-03-2008 08:45 PM

If we want to add a fax line to the residential account, we'd use the Express link I assume?

**VOIPoTim** · 09-03-2008 08:47 PM

Originally Posted by Brian

If we want to add a fax line to the residential account, we'd use the Express link I assume?

For an existing one, yes. If you're adding anything brand new, it'll automatically take care of the billing aspect when you add in vPanel.

**chpalmer** · 09-03-2008 09:30 PM

Virtual numbers we might be using now, how do we go about including them?

Automatic?

And Congrats!

**gatorrobin** · 09-03-2008 10:26 PM

Originally Posted by chpalmer

Virtual numbers we might be using now, how do we go about including them?

Automatic?

And Congrats!

Email sales@voipo.com with the virtual numbers and the info on your billing account (assuming you've converted to the founders plan already).

**VOIPoTim** · 09-03-2008 10:41 PM

Originally Posted by gatorrobin

Email sales@voipo.com with the virtual numbers and the info on your billing account (assuming you've converted to the founders plan already).

Yeah basically once you're all linked up, anything new you add with be billed automatically (or give you an error if not linked).

Anything existing needs to be manually added.

**VOIPoTim** · 09-05-2008 03:16 AM

If you have anything pending for existing accounts billing wise right now or a ticket in for virtual numbers, etc please be patient. We have a lot of them coming in and will be batching them up and going through them all likely on Monday.

**Montano** · 09-05-2008 02:29 PM

Tim, I know you're incredibly busy right now so I'll ask this question here in hopes that someone else knows the answer. If we're already paying customers on the founders plan, then we need do nothing more correct ? No need to click on the link and go through signup again......

**VOIPoTim** · 09-05-2008 02:37 PM

Originally Posted by Montano

Tim, I know you're incredibly busy right now so I'll ask this question here in hopes that someone else knows the answer. If we're already paying customers on the founders plan, then we need do nothing more correct ? No need to click on the link and go through signup again......

Right. If you're already on it and don't have other numbers to add like virtual numbers or express, you're all set.

The only thing that'll happen is that sometime next week you'll notice your renewal date being bumped up as if ordered on 10/1.

**usa2k** · 09-05-2008 06:51 PM

I'm jumping on the second number bandwagon with the GS.
Its a steal, but SHHHHHHHHH...... don't tell Tim!

Instead of a Virtual FL number, I'll just keep a full service number for a second outgoing.

It would be cool if they could both send my 734-437-xxxx DID, but in any case, I'm glad it got mentioned - just wouldn't have thought it would be allowed. With BroadvoxDirect I was paying $40 a month for two lines (one device).