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Thread: Call Routing

  1. #1
    Join Date
    Aug 2008
    Location
    South of Boston
    Posts
    68

    Default Call Routing

    Is there any documentation for call routing?

    For example, what happens if you put a number on the blacklist?

    How do wildcards work?

    I searched for this and got snippets here and there in various posts, but can't find the whole story.

    Thanks,

    Digger

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Call Routing

    Snippets are all I know about.
    Best experiment for now.

    I block all unknown and private calls.
    Then I allow those in my phone list I want to talk to as white list.

    Then I added 519******* for my Ontario friends not in the phone book.
    - as Whitelist
    (You can type 519* and it will add the extra asterisks.)

    Then other local exchanges so the Video Store can remind me of a late movie
    or the doctor's office will get through ...

    Its those weird 800 numbers I prefer to send as unknown to voicemail.

    You can route unknown of blacklisted numbers to your choice of place.
    VM/Busy Signal ...


    One of the cool features are outbound routing.
    rout 611 to 8005558355 and have an interactive voice prompt info service.
    And someone you hate could be 666 as a speed dial.

    I set the wife to 501
    Daughter to 502
    Me to 503
    Work to 555

    You could set your daughter's boyfriend's number to a busy signal

    The possibilities make me thrilled about VOIPo!

    So that's a few more snippets


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  3. #3
    Join Date
    Aug 2008
    Location
    South of Boston
    Posts
    68

    Default Re: Call Routing

    Thanks for more snippets.

    I was hoping for a link to something more solid in terms of functionality and options.

    Oh well.

    One thing I noticed is that the system does not allow one to block spoofed caller IDs longer than 10 digits.

    Does the telemarketer block take care of those numbers?

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Call Routing

    Quote Originally Posted by digger16309 View Post
    Thanks for more snippets.

    I was hoping for a link to something more solid in terms of functionality and options.

    Oh well.

    One thing I noticed is that the system does not allow one to block spoofed caller IDs longer than 10 digits.

    Does the telemarketer block take care of those numbers?
    You can use wildcards to get around most longer numbers. Just use a * in the pattern.

    The telemarketer block is a community powered feature (which admittedly isn't being explained well). Basically it's a feature you can enable/disable under the Features tab.

    Users can submit numbers to it and we approve the entries. Any users who have it enabled will have calls in that DB (based on the community submissions) sent straight to voicemail.

    The reality is there is no sure fire way to prevent telemarketers from calling and any computerized method to try will be overcome...it's just a matter of time. Having the human element of the community powered setup is the best line of defense.

    It'll be a lot more useful when there's a larger community and we start featuring things like this.

    In terms of documentation, we're almost done and hope to have it released to everyone very soon. This is one of the primary things still holding up full launch.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Feb 2007
    Posts
    270

    Default Re: Call Routing

    Quote Originally Posted by usa2k View Post
    Snippets are all I know about.
    Best experiment for now.

    I block all unknown and private calls.
    Then I allow those in my phone list I want to talk to as white list.

    Then I added 519******* for my Ontario friends not in the phone book.
    - as Whitelist
    (You can type 519* and it will add the extra asterisks.)

    Then other local exchanges so the Video Store can remind me of a late movie
    or the doctor's office will get through ...

    Its those weird 800 numbers I prefer to send as unknown to voicemail.

    You can route unknown of blacklisted numbers to your choice of place.
    VM/Busy Signal ...


    One of the cool features are outbound routing.
    rout 611 to 8005558355 and have an interactive voice prompt info service.
    And someone you hate could be 666 as a speed dial.

    I set the wife to 501
    Daughter to 502
    Me to 503
    Work to 555

    You could set your daughter's boyfriend's number to a busy signal

    The possibilities make me thrilled about VOIPo!

    So that's a few more snippets
    very good examples of using Outbound Routes; however,
    it could be even nicer if we can specify/associate the "name" with the number as well

    hint: look at your call log after calling 1 or more numbers in your Outbound Routes, then look at item #2 in my wish list
    my wish list:
    1. Intelligent Call Forwarding that detects the incoming call originated from the "forwarded" phone and rings the original destination instead
    2. Call History that makes use of CallerID/Custom CallerID+Location. Call History only shows Custom CallerId+Loc. No CNAM look up; Albeitly,it's a step in the right direction!
    3. Scheduled sim. ring with a twist (see wish #1)

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