Results 1 to 10 of 12

Thread: Virtual Number Not Deleted?

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Virtual Number Not Deleted?

    I understand--I just wasn't sure if voipo was somehow still tagging calls dialed to your ported number as coming in to your former temp number, even though the port was complete.

    If you dial your old temp number and your ported number (separate calls from a cell phone), what happens in both cases? Do both calls ring your ATA? What do the call logs show?

  2. #2
    Join Date
    Aug 2008
    Location
    South of Boston
    Posts
    68

    Default Re: Virtual Number Not Deleted?

    Quote Originally Posted by fisamo View Post
    I understand--I just wasn't sure if voipo was somehow still tagging calls dialed to your ported number as coming in to your former temp number, even though the port was complete.

    If you dial your old temp number and your ported number (separate calls from a cell phone), what happens in both cases? Do both calls ring your ATA? What do the call logs show?
    When I dial the number I ported, it shows up in my call logs as a call to that ported number, and it rings my phone.

    When I dial the canceled virtual number, it shows up in my call logs as a call to that virtual number, and it rings my phone.

    This is 5 days after I deleted the virtual number from my account and it no longer shows up in the control panel.

  3. #3
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Virtual Number Not Deleted?

    Since you were asking, I figured that to be the case, just wanted to be sure. I can't say I have any advice for you, though, other than to wait it out or submit a ticket. There's a good chance it will go away with the line audit later this month, anyway.

  4. #4
    Join Date
    Aug 2008
    Location
    South of Boston
    Posts
    68

    Default Re: Virtual Number Not Deleted?

    Quote Originally Posted by fisamo View Post
    Since you were asking, I figured that to be the case, just wanted to be sure. I can't say I have any advice for you, though, other than to wait it out or submit a ticket. There's a good chance it will go away with the line audit later this month, anyway.
    I did submit a ticket and this has been resolved. Not that this was ever a big deal really, it just kind of irked me for some reason, I think, because of the odd telemarketer calls.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •