Voicemail Down or being upgraded?

[NY Tel Guy]

Thanks Ray.
Since I am at the top of your list with (212) 372-XXXX
I have a Grandstream and did re-boot via unplugging.

Is there another thing I should try or can I set the proxy by pressing the button on the adapter? Of course after that, I am lost since I don't have a manual.

Thanks

[VOIPoRay]

Is there another thing I should try

Well, It looks like your ATA hasn't picket up a config from us since august sometime, so you might need to set that up in the web ui of the ATA.

it should be set up for "Upgrade Via" http and the "Configure Server Path" should be provision.voipo.com

[chpalmer]

what should the "Configure Server Path" = on the Grandstream?

Its not getting updated..

Edit- I see the above post appeared as I was posting... Thanks Ray!

[VOIPoTim]

what should the "Configure Server Path" = on the Grandstream?

Its not getting updated..

provision.voipo.com

Also like Ray said, make sure the method is set to http.

[NY Tel Guy]

what should the "Configure Server Path" = on the Grandstream?

Its not getting updated..

More importantly, How do I upgrade via the web UI?
Plug a pc into the back of the GS and then what?

Thanks

[chpalmer]

NY tel guy... Do you know its IP address on your network?

[VOIPoRay]

dial ***, when asked to enter an option, press 02. The device should then tell you the ip address that (if any) it's using.

if you have the device and a pc hooked up to the same router (or hub) then you can enter the ip address in the browser of your pc (i.e. http://192.168.1.4) and login there to change the necessary options.

[chpalmer]

I just dialed 123 and after about 20 seconds the girl said "Good Bye" and then a busy signal...

(360)

[NY Tel Guy]

dial ***, when asked to enter an option, press 02. The device should then tell you the ip address that (if any) it's using.

if you have the device and a pc hooked up to the same router (or hub) then you can enter the ip address in the browser of your pc (i.e. http://192.168.1.4) and login there to change the necessary options.

Ok I figured out the IP address from the 7 entries in my router and got to the login page.
All I need now is the password.

Thanks Chpalmer and Ray.

[NY Tel Guy]

Ok just for fun, I have gone totally shameless and added a profile picture and an album, showing the rapid deterioration we all live through.....