Voicemail Down or being upgraded?

[VOIPoTim]

When these issues started coming up today, I had all the VM stuff checked over because this was a pretty sloppy transition after seeing the issues from today.

Everything should be fixed now with the exception of MWI and the timezone when listening to the timestamp on the phone. Those two items should be fixed next week.

The timezones should be correct for e-mailed messages, the Web UI, etc.

Everyone is on the new system now. If anyone is seeing issues besides those two things, please send in a ticket.

I apologize for the messy transition. Like I said, we addressed that situation today and future upgrades should be smoother.

[darylo]

When these issues started coming up today, I had all the VM stuff checked over because this was a pretty sloppy transition after seeing the issues from today.

Everything should be fixed now with the exception of MWI and the timezone when listening to the timestamp on the phone. Those two items should be fixed next week.

The timezones should be correct for e-mailed messages, the Web UI, etc.

Everyone is on the new system now. If anyone is seeing issues besides those two things, please send in a ticket.

I apologize for the messy transition. Like I said, we addressed that situation today and future upgrades should be smoother.

So was it normal then to lose the greeting that we previously had?

[varaonaid]

So was it normal then to lose the greeting that we previously had?

I lost our greeting.

[VOIPoTim]

So was it normal then to lose the greeting that we previously had?

I was told that wasn't supposed to happen because it was one of the things on the migration checklist, but it sounds like the greetings were not copied over from the posts.

I'll find out exactly what happened with those Monday.

I'll be the first to say this voicemail migration did NOT go as planned, so this coming week we've got to first address any remaining issues with it and then determine where the breakdown in the plan was in terms of what caused it to have so many issues.

[christcorp]

It may not have gone as planned; but the voicemail system is shoulders about the previous system. Plus, we are still in beta, so crap should happen at times. As long as you know why, that is all that matters. I definitely think the new voicemail works fine. later... mike....

[NY Tel Guy]

Just another observation:

When the voice mail notification gets sent to my e-mail address, the date is off by 39 years........

Voicemail from "Bob's AT&T Cell - Bob's Samsung Blackjack II" <61758XXXX> 00:00:25Message From "Bob's Cell 617584XXXX
Created: Wednesday, December 31 1969, 07 00 PM
Duration: 00:00:25
Account: 212372XXXX@sip.voipwelcome.com

[VOIPoTim]

Just another observation:

When the voice mail notification gets sent to my e-mail address, the date is off by 39 years........

Voicemail from "Bob's AT&T Cell - Bob's Samsung Blackjack II" <61758XXXX> 00:00:25Message From "Bob's Cell 617584XXXX
Created: Wednesday, December 31 1969, 07 00 PM
Duration: 00:00:25
Account: 212372XXXX@sip.voipwelcome.com

At least we went backwards so we look innovative. Who knew VOIPo'd be emailing out voicemails 15 years before I was born? Now that's an accomplishment.

I'll add this to Monday's list.

[burris]

At least we went backwards so we look innovative. Who knew VOIPo'd be emailing out voicemails 15 years before I was born? Now that's an accomplishment.

I'll add this to Monday's list.

Wake up, Tim....

You must stop living in the past..