New Voicemail System

[VOIPoTim]

Now that things have settled down a little with the new voicemail system and everyone is on it, do you think it was an improvement over the old one?

Does anyone think the old one was better?

What things would you like to see added to it? We have significantly more flexibility with this new system. Probably won't be adding anything right now since we're in launch, but I wanted to get some ideas to see where things are overall with people being happy with it and to start adding to the future list.

[NY Tel Guy]

Now that things have settled down a little with the new voicemail system and everyone is on it, do you think it was an improvement over the old one?

Does anyone think the old one was better?

What things would you like to see added to it? We have significantly more flexibility with this new system. Probably won't be adding anything right now since we're in launch, but I wanted to get some ideas to see where things are overall with people being happy with it and to start adding to the future list.

1. Absolutely it is a much better system than the old one.
2. Would love to see the prompts for save, skip and delete to mimic that of most other commercial VM systems. 9 to save, 7 to erase, etc.
3. Call return that works

Thats all I have to add right now....

[scott2020]

Hi

One comment I have heard about this VM system from people who called me is the stop talking to end recording part. If you pause too long in a thought or something, all of a sudden you hear yourself talking back to you! Most of the time it isn't a big deal, but it is different from other VM's.

Scott

[NY Tel Guy]

Hi

One comment I have heard about this VM system from people who called me is the stop talking to end recording part. If you pause too long in a thought or something, all of a sudden you hear yourself talking back to you! Most of the time it isn't a big deal, but it is different from other VM's.

Scott

Yeah I forgot about that. I think that should be disabled.

[usa2k]

And my wish is a way to unify my VM to both my primary lines.
Some future plan must be down the road for vPanel I expect?

[VOIPoTim]

And my wish is a way to unify my VM to both my primary lines.
Some future plan must be down the road for vPanel I expect?

There will be some more consolidation options for vPanel accounts after the reseller program is rolled out.

[chpalmer]

I like the new system.

Im a bit impatient when listening to automated voice systems. This system seems to get to the point a little quicker.

[Montano]

It may be hard finding someone who prefers the old system

[varaonaid]

1. Absolutely it is a much better system than the old one.
2. Would love to see the prompts for save, skip and delete to mimic that of most other commercial VM systems. 9 to save, 7 to erase, etc.
3. Call return that works

Thats all I have to add right now....

FWIW, iust wanted to mention that from force of habit the other day, when I wanted to delete a message on the new system, I pressed "7" without thinking since that's what's used in many other VM systems (as you said). The new VM system recognized it without trouble and deleted the message.

Haven't tried "9" yet for saving one though.

[usa2k]

I checked VM by calling my number and hitting * during the outgoing message.
VM password and listened to a message.
Call records showed that I had 44 seconds talking to my VOIPo line, not VM.

Just thought you might want to catch that a VM maybe?
Not really sure what kind of termination it really was since the Connection was to VOIPo VM?

It may be how you want it by design.


Also a second call was different than the call log recorded versus CID.
Correction - 8 second call was logged in call history - OK
Too short and not listed in CID.
The other call was the previous day!