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Thread: HT-286 audio delay (answering incoming calls)

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  1. #1
    Join Date
    Feb 2007
    Posts
    270

    Default Re: HT-286 audio delay (answering incoming calls)

    20 views and no comments
    I take it that none has experienced the same issue
    Lucky me
    I guess
    I"ll submit a ticket - Ticket ID: UNZ-191324
    Last edited by voxabox; 10-08-2008 at 08:41 PM. Reason: added Ticket ID
    my wish list:
    1. Intelligent Call Forwarding that detects the incoming call originated from the "forwarded" phone and rings the original destination instead
    2. Call History that makes use of CallerID/Custom CallerID+Location. Call History only shows Custom CallerId+Loc. No CNAM look up; Albeitly,it's a step in the right direction!
    3. Scheduled sim. ring with a twist (see wish #1)

  2. #2
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: HT-286 audio delay (answering incoming calls)

    I can say that I haven't noticed it. My wife is on the phone a lot so I'm sure I would have heard about it by now. The only complaint I have heard from her so far is the goofy call waiting tones, no MWI on my Panasonic phones, and my adapter hard locks up on occasion. VOIPo support enabled some additional logging on mine so they can see what was going on if it locks up hard again.

    Scott

  3. #3
    Join Date
    Feb 2007
    Posts
    270

    Default Re: HT-286 audio delay (answering incoming calls)

    Quote Originally Posted by scott2020 View Post
    I can say that I haven't noticed it. My wife is on the phone a lot so I'm sure I would have heard about it by now. The only complaint I have heard from her so far is the goofy call waiting tones, no MWI on my Panasonic phones, and my adapter hard locks up on occasion. VOIPo support enabled some additional logging on mine so they can see what was going on if it locks up hard again.

    Scott
    Scott,

    Thanks for your comments...
    It's good to hear that you did not notice this issue

    Cheers,
    -v
    my wish list:
    1. Intelligent Call Forwarding that detects the incoming call originated from the "forwarded" phone and rings the original destination instead
    2. Call History that makes use of CallerID/Custom CallerID+Location. Call History only shows Custom CallerId+Loc. No CNAM look up; Albeitly,it's a step in the right direction!
    3. Scheduled sim. ring with a twist (see wish #1)

  4. #4
    Join Date
    Jul 2008
    Location
    South Texas
    Posts
    135

    Default Re: HT-286 audio delay (answering incoming calls)

    Quote Originally Posted by voxabox View Post
    20 views and no comments
    No delay here.

    In addition I have had no adapter lockup. Could it be from a under/overvoltage?

  5. #5
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: HT-286 audio delay (answering incoming calls)

    I don't think my lockups are power related. I have it on a UPS with my computer, so the power is pretty clean. In general power is clean where I live too. Hopefully the logs show something. It happened twice in 3 weeks, so it is very intermittent.

    Scott

  6. #6
    Join Date
    Jul 2008
    Location
    South Texas
    Posts
    135

    Default Re: HT-286 audio delay (answering incoming calls)

    Quote Originally Posted by scott2020 View Post
    I don't think my lockups are power related. I have it on a UPS with my computer, so the power is pretty clean. In general power is clean where I live too. Hopefully the logs show something. It happened twice in 3 weeks, so it is very intermittent.

    Scott
    If its going through a UPS then you are OK. I just asked because I have run into other equipment that doesn't play nice with poor power quality.

  7. #7
    Join Date
    Mar 2007
    Location
    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
    Posts
    569

    Default Re: HT-286 audio delay (answering incoming calls)

    Quote Originally Posted by zevin View Post
    If its going through a UPS then you are OK. I just asked because I have run into other equipment that doesn't play nice with poor power quality.
    Yes but frequently a bad power supply will take anything down even if plugged into a UPS>

  8. #8
    Join Date
    Feb 2007
    Posts
    270

    Thumbs up Re: HT-286 audio delay (answering incoming calls)

    VOIPo sent me a HT-502
    Replacing the HT-286 with the H-502 seems to have fixed the problem
    Once in a while, we encounter a partial "hello", but most of the time we do not have any delay (as we did with the HT-286)
    my wish list:
    1. Intelligent Call Forwarding that detects the incoming call originated from the "forwarded" phone and rings the original destination instead
    2. Call History that makes use of CallerID/Custom CallerID+Location. Call History only shows Custom CallerId+Loc. No CNAM look up; Albeitly,it's a step in the right direction!
    3. Scheduled sim. ring with a twist (see wish #1)

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