Hardware Update

**VOIPoTim** · 10-14-2008 09:41 AM

We're getting a lot of people asking to upgrade their device. Please don't do this.

If you have a legitimate problem (as some of you do) with your current device, we can swap it out. If you're just looking to upgrade though, there's really no point because the devices work virtually the same.

**christcorp** · 10-14-2008 02:01 PM

I personally like the 286. Tim, Question?? I know you allow us alpha/beta users to do BYOD, but if a person wanted 2 lines, would they be offered the choice of "2" 286's or must they get the new 501 with 2 lines. Reason being, some people, like me, have a pretty elaborate network which has some really excellent routers and hardware QOS. Better QOS than ANY voip adapter or firmware routers can provide. I, and many others, will always prefer to have our voip adapters BEHIND our router. If I was to get a 501, not that I need one, I would STILL place it BEHIND my existing router/network. The router portion would obviously be wasted, but it would operate much better on my network than a router/ata combo trying to run my entire network. It's just that the 286 is so much cheaper, that if it was me, I'd rather have 2 standalone 286 ATA's than 1 501. Even if I did place the 501 BEHIND my network. Thx... Mike....

**NY Tel Guy** · 10-14-2008 05:39 PM

Originally Posted by VOIPoTim

We're getting a lot of people asking to upgrade their device. Please don't do this.

If you have a legitimate problem (as some of you do) with your current device, we can swap it out. If you're just looking to upgrade though, there's really no point because the devices work virtually the same.

I actually am very satisfied with the size and sound quality of the 286 I have now....

I just want to be able to do the call waiting toggle thingie and 3 way calls and if the adapter I have now can do that, I am happy.

**GTOJim** · 10-14-2008 11:01 PM

Originally Posted by NY Tel Guy

I actually am very satisfied with the size and sound quality of the 286 I have now....

I just want to be able to do the call waiting toggle thingie and 3 way calls and if the adapter I have now can do that, I am happy.

Same goes for me, I would also like it to active my phones when I have a voice mail message. Wife doesn't look for the green blinking light on the adapter to see if anyone left a message. Blinking phone works much better for her.

**usa2k** · 10-15-2008 03:56 AM

Tim

Have you seen this thread?
http://www.dslreports.com/forum/r212...er-doesnt-work

**VOIPoTim** · 10-15-2008 04:24 AM

Originally Posted by usa2k

Tim

Have you seen this thread?
http://www.dslreports.com/forum/r212...er-doesnt-work

Yeah I'm pretty sure this is just a network setup issue likely what the last poster said with the IPs conflicting.

It works fine behind router for me at office and home.

**quattrohead** · 10-21-2008 05:05 PM

I agree, the ATA should be a guest device after the router. Too much to go wrong otherwise.

**burris** · 10-21-2008 05:21 PM

Originally Posted by quattrohead

I agree, the ATA should be a guest device after the router. Too much to go wrong otherwise.

When I switched to DSL from cable a while back, I first set up the DSL modem to handle the PPPoE and fed it into the router. I did not have very good results..quirky everything..drop outs, etc.
I then made mt DSL modem bridged and fed it to my wireless router that took care of the PPPoE. I simply connected from a router port to my ATA and haven't had a connectivity problem since.

I was waiting for Tim to ask me to do some experimenting with the 502, but all is working so well I am leery.
By the way, the 286 did not give me good results...even after trying every kind of hookup...having a firmware upgrade done on line by VOIPo..doing all kinds of tweaking, etc.

I will of course run the 502 through the paces in order to see what happens and maybe discover some tweaks or information that might be of help to Tim and others..

**scott2020** · 10-22-2008 01:24 PM

I connected the WAN side of the 502 to my internal network, so it is behind the firewall/router. I left the LAN side disconnected. The WAN side got an internal LAN ip with the firewall/router as the default gateway and all of the other IP settings. I plugged it in and it seems to work fine. I know several others have done this but I wanted to report it seems to be fine. I don't want to use the 502 as a router/firewall either, but some may. I think it will work great either way, but for the average Joe it might be a little more complex. Lots of variables to consider.

It is nice to be able to toggle between callers with call waiting though! I haven't tried 3-way calling yet though.

scott

**dswartz** · 10-22-2008 01:28 PM

The only complication (I think) is that managing the 502 through the web interface would require configuring it so that WAN-side access is allowed. Dunno if that's the default or not.