Hardware Update

[VOIPoTim]

Well first we need to work through troubleshooting for anyone having issues to determine if it can be fixed by a firmware change.

In tests today, call waiting is working fine on our test 286 units. It is a known issue on some units that they had a switching issue, but it's firmware specific. If you're seeing it, open a ticket ideally with the firmware version if possible (just access the IP in a browser and use password 123 to find it) and it should be able to be resolved by upgrading. The only thing that is not going to change with the 286 units is that they play a soft ring vs beeps for call waiting.

For 3 Way Calling, you do need to dial *23 before the number when dialing the 2nd party. As long as you do this, it should be fine. Again, if you have issues with this, open a ticket and we'll check on the firmware, etc.

So the bottom line is if you're having issues, open a ticket and we'll go from there. If there's a legit reason for a swap that we can't solve otherwise, we'll do it. We have to try to resolve it via firmware first though.

Still way too many people e-mailing wanting a new device for no real reason....