Hardware Update

[scott2020]

If I plan on putting the 502 behind an existing router/firewall, can I just connect the WAN side of the 502 to the existing firewall? That would put the 502 WAN port on my existing LAN and obtain an IP address on the WAN side from my LAN DHCP server. Then, just leave the 502's LAN side disconnected? I don't plan to use the 502 as my primary gateway/router. If you then turn on the WAN HTTP access (which in this case would actually be my LAN) then you can get to it to administer or whatever. I would think the 502's WAN side would get the IP, gateway, DNS, etc information and know how to get out to the Internet and things would be OK.
Scott

[dswartz]

I would hope so. Even if I used the voipo ATA, I really don't like the idea of an ATA being the router too. In my experience, the router part of these boxes ends up being, well, not very good. It seems like HW does one thing well, not everything, and for me the priority would be for the ATA to be a good ATA...

p.s. does anyone have feedback on 3-way calling working via the flash hook if they opened a ticket requesting that change?

[scott2020]

I have the 286 now but apparently there was no software/firmware fix for my particular unit.

I have a Linksys 54g router running Tomato and am quite happy with it. The QOS is top notch, it is very secure, and has tons of other great features. I would like to keep that over using the GS unit for that.

When I get it I'll let you know what i come up with!

[NY Tel Guy]

I would hope so. Even if I used the voipo ATA, I really don't like the idea of an ATA being the router too. In my experience, the router part of these boxes ends up being, well, not very good. It seems like HW does one thing well, not everything, and for me the priority would be for the ATA to be a good ATA...

p.s. does anyone have feedback on 3-way calling working via the flash hook if they opened a ticket requesting that change?

I opened a ticket and my particular model of 286 is not currently fixable (there are a few of these floating around) so I may have to get a 502.
By not fixable - I mean "not worth fixing" if it is just a smattering of adapters.
PM me if you want more details.

[dswartz]

By 'not fixable', I assume it only does the *23 3-way calling. Bummer...

[NY Tel Guy]

By 'not fixable', I assume it only does the *23 3-way calling. Bummer...

I sent you a PM.

[usa2k]

So you must be getting enough sign-ups that you don't need to actually beta the 502 devices? Note the comment about Viatalk having NAT issues per this DSLR comment:

http://www.dslreports.com/forum/r21292925-

And then there was the issue I noted below also from DSLR, but a different provider ...

[VOIPoTim]

So you must be getting enough sign-ups that you don't need to actually beta the 502 devices? Note the comment about Viatalk having NAT issues per this DSLR comment:

http://www.dslreports.com/forum/r21292925-

And then there was the issue I noted below also from DSLR, but a different provider ...

Yeah we're not seeing issues with it so far. VT had the NAT issues with the PAP2 (which we didn't with 286) so it's likely just their system.

Right now the ratio of new customer signs to BETA is at least 5-1. We're already ahead of the numbers from when we launched VT.

[digger16309]

If I plan on putting the 502 behind an existing router/firewall, can I just connect the WAN side of the 502 to the existing firewall? That would put the 502 WAN port on my existing LAN and obtain an IP address on the WAN side from my LAN DHCP server. Then, just leave the 502's LAN side disconnected? I don't plan to use the 502 as my primary gateway/router. If you then turn on the WAN HTTP access (which in this case would actually be my LAN) then you can get to it to administer or whatever. I would think the 502's WAN side would get the IP, gateway, DNS, etc information and know how to get out to the Internet and things would be OK.
Scott

That is exactly how I hooked mine up. I had to do reboots of my components in a certain order, but it all came alive and seems to be working well.

[GTOJim]

Received a GS-502 this afternoon, so far working great behind my router.