Quote Originally Posted by voxabox View Post
Is your HT-502 provided via VOIPo?
if it is, there is a good chance that you got in before it was fully provisioned by VOIPo provisioning server (IIRC, upon rebooting, the unit pulls the configuration/provision from the server)
Anyways, if your HT-502 is supplied via VOIPo, contact support. They will take care of the provisioning for you
I did get it from them and they only pre-programmed up my new line on one of the ports. I did contact them and am waiting for a reply..
Tim wanted me to try it for both my lines as a test and I will do so as soon as I can open the other door.

Thanks..