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Thread: VM Stutter Tone Stuck?

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  1. #1
    Join Date
    Aug 2008
    Location
    San Francisco Bay Area
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    56

    Default Re: VM Stutter Tone Stuck?

    Quote Originally Posted by GTOJim View Post
    I still have the stutter tone. I'll be gone for awhile, will check the status when I return in 4 hours

    When I returned home after 4 hours the voice mail indicator light was blinking, still had the stutter tone.

    This afternoon I received a GS-502 which fixed a couple problems I was having.

    Shortly after hooking up the GS-502 the voice mail indicator on my phone started blinking, stutter tone was back. Maybe playing around with it triggered something. I set it up behind my router and made a test call to VOIPo which I did not answer, nor did I leave a voice mail message, hung up after it started ringing. I dialed 123 to check for messages, zero new messages. Indicator light kept blinking, stutter tone present.

    A couple of hours later I power cycled the adapter and called it again letting it ring twice and hung up. So far no indication of a new voice mail message.

    Sorry for the long post. Trying to give as much info as possible to help with the trouble shooting process.

    Update: The voice mail indicator light started blinking, no incoming calls. Wife checked and found zero new messages. After she checked for messages the indicator light stopped blinking.

    Second Update: Voice mail indicator light blinking again with stutter tone. No incoming or out going phone calls.

    Hope this helps.
    Last edited by GTOJim; 10-20-2008 at 10:44 PM.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: VM Stutter Tone Stuck?

    Basically when we moved to the new voicemail system, the MWI notification stuff had to be redone. It doesn't seem to be working as intended so we've just now decided to just roll out the old MWI/stutter notification stuff that we used in the past with the old VM system.

    This way it'll be instant and working 100% of the time again.

    I'm told this should be in place by the end of the day or worst case tomorrow.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: VM Stutter Tone Stuck?

    Quote Originally Posted by VOIPoTim View Post
    Basically when we moved to the new voicemail system, the MWI notification stuff had to be redone. It doesn't seem to be working as intended so we've just now decided to just roll out the old MWI/stutter notification stuff that we used in the past with the old VM system.

    This way it'll be instant and working 100% of the time again.

    I'm told this should be in place by the end of the day or worst case tomorrow.
    Just to throw in my experience, I have VM disabled. Just to check, I dial 123 and put in my PW and the recording reads the menu...telling me to push 1 for...etc., and to push # to exit.
    Shouldn't the selections indicate whether you have new or saved..and shouldn't the # exit you. It seems that the selections are not responding.
    I have no problem elsewhere with DTMF functioning..

  4. #4
    Join Date
    Mar 2007
    Posts
    190

    Default Re: VM Stutter Tone Stuck?

    I have had intermittent stutter tone even though there are no voicemail. However, just going into the VM system to be told there are none, seems to clear the stutter.
    Fortunately, the 286 is in the basement so I never see the flashing LED !!!!

    Edit after reading Ray's reply above.....that seems to have fixed it for me.

  5. #5
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: VM Stutter Tone Stuck?

    I hooked up my new Grandstream today and called to leave myself a voicemail from my cell phone. The MWI blinked the light on my panasonic, which is great. I checked the voicemail and used 7 to delete it, but as of about 15 minutes now the MWI is still stuck on. I just listened to the message, pressed 7 to delete, and hung up. I would think this would clear the MWI but it has not.

    Scott

  6. #6
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: VM Stutter Tone Stuck?

    My messages are cleared and the 286 is still delivering stutter tome and MWI is on. Re-powering the TA has again cleared the message indicators. The second visit to VM and hitting # to exit did not help.

    My main line of the two is right beside this computer. None are behind NAT.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  7. #7
    Join Date
    Aug 2008
    Location
    San Francisco Bay Area
    Posts
    56

    Default Re: VM Stutter Tone Stuck?

    My voice mail indicator is still flashing from yesterday. I just power cycled the adapter 4:40pm Pacific time, hopefully it start working as intended.

  8. #8
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: VM Stutter Tone Stuck?

    My blinking light and stutter tone and MWI are back, and I have zero messages.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  9. #9
    Join Date
    Aug 2008
    Location
    San Francisco Bay Area
    Posts
    56

    Default Re: VM Stutter Tone Stuck?

    Quote Originally Posted by GTOJim View Post
    My voice mail indicator is still flashing from yesterday. I just power cycled the adapter 4:40pm Pacific time, hopefully it start working as intended.
    Update: Took less than one hour for the voice mail indicator to start flashing, no voice mail messages. I did receive a couple of incoming calls during this time period.

  10. #10
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: VM Stutter Tone Stuck?

    Let's try this again. Anyone still having MWI issues?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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