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Thread: Weird Suggestion

  1. #1
    Join Date
    Feb 2007
    Posts
    423

    Default Weird Suggestion

    With a traditional POTS line; if a person was to dial "0", they would get an operator for the servicing phone company, or a contracted operator for "Operator Assistance".

    This however is NOT really a necessity for Voip. There's "411" for information, but not a need for dialing "0". Suggestion: Could the VoipO servers be programmed that if a customer dials "0", that they are automatically connected to VoipO Customer Support. e.g. 1-877-99-VOIPO? Seems like a common sense and simple idea.

    If this or similar already exists; or if "0" is programmed for a different call route; then my apologies for not researching more.

    A side not additional suggestion. Maybe provide a simple number, or an option in the customer support phone number, that a person can "LISTEN" to a list of call features. This way they don't have to try and look it up in instructions or call customer support for a feature they've never really used but need now. E.g. 3 way calling; Call forward; etc.... Later.... mike.....
    Last edited by christcorp; 10-21-2008 at 11:56 AM.
    Mike
    "Born Wild - Raised Proud"
    Do you like your life? - Thank a Vet!!!

  2. #2
    Join Date
    Jul 2008
    Location
    South Texas
    Posts
    135

    Default Re: Weird Suggestion

    I like... What if you don't pay your bill would 0 go to billing or even collections. he he

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