PBX BETA Testing (Will be Available for Resellers)

**chevyman** · 09-29-2013 04:52 PM

Originally Posted by wingsohot

Has anyone else been having a problem with the timezone resetting itself to Alaska or another zone after about 24 hrs? I have set my timezone under the profiles tab to Eastern twice now (and yes, I did save it each time), and it resets to Alaska after about 24 hrs.

I just was in the beta account and saw it was set to Alaska i thought i might have set it to that by mistake, i'll have to keep an eye on my reseller one and see if it changes.

**VOIPoBrandon** · 09-29-2013 11:33 PM

Originally Posted by chevyman

I have 2 things:

1) Groups - can't add or remove extensions, it just puts all extensions in the list, this is a major deal breaker not being able to have different call groups.

2) anything on custom music on hold

Hello,

How are you selecting the individual extensions ? Shift + Click or Ctrl + ? I am not able to reproduce any issues here with group extension selection. Please also provide your environment information, i.e. browser, os, etc. Thanks!

**chevyman** · 09-30-2013 01:19 PM

Originally Posted by VOIPoBrandon

Hello,

How are you selecting the individual extensions ? Shift + Click or Ctrl + ? I am not able to reproduce any issues here with group extension selection. Please also provide your environment information, i.e. browser, os, etc. Thanks!

I use Firefox, i just tried IE8, same thing when i make a group it already has all the extentions in there and no way to remove any of them. All the other PBX's i have used you make a group then you add what extentions you want in that group.

On this PBX(VOIPo) i can shift+ ctrl+ all day long but there is no button to click to remove or add what you have selected. Maybe i'm missing something, but being an IT person that can't find it, how is the general public going to make it work?

**VOIPoBrandon** · 09-30-2013 01:56 PM

Originally Posted by chevyman

I use Firefox, i just tried IE8, same thing when i make a group it already has all the extentions in there and no way to remove any of them. All the other PBX's i have used you make a group then you add what extentions you want in that group.

On this PBX(VOIPo) i can shift+ ctrl+ all day long but there is no button to click to remove or add what you have selected. Maybe i'm missing something, but being an IT person that can't find it, how is the general public going to make it work?

The group select box is a multi-selection options box.

Please see the attached screen shot.

You can select off (ctrl + click) the extensions you want to be included in the group and simply 'save'.

The highlighted extensions are the included extensions within that group.

We will look into making this more obvious/clear.

Let me know how this works out for you - thanks!

Screen Shot 2013-09-30 at 12.54.55 PM.jpg

**chevyman** · 09-30-2013 04:40 PM

Originally Posted by VOIPoBrandon

The group select box is a multi-selection options box.

Please see the attached screen shot.

You can select off (ctrl + click) the extensions you want to be included in the group and simply 'save'.

The highlighted extensions are the included extensions within that group.

We will look into making this more obvious/clear.

Let me know how this works out for you - thanks!

Screen Shot 2013-09-30 at 12.54.55 PM.jpg

Okay i went in and select 4 extensions and saved them, logged off and went back in and saw those 4 highlighted.

This is going to cause a lot of tech support problems!
I HOPE you guys change it to an add/remove option with no extensions in the list when created.

thanks!

**VOIPoTim** · 10-01-2013 08:34 AM

We're noting all the suggestions given. Right now our dev resources are going to be focused on bugs and the core functionality, but we'll definitely note suggestions for additions/enhancements and consider them for the future.

**GreenLantern** · 10-01-2013 10:20 AM

wing, I think you're still using the old test site. open your reseller control panel at cp.voipwelcome.com and you'll see the new beta pbx tab at the top. create a pbx subdomain there. then go to that subdomain to login and it should be unbranded.

**wingsohot** · 10-01-2013 10:52 AM

Lantern, thats exactly what i did and at first it wasnt branded but now it is.

**VOIPoTim** · 10-01-2013 12:40 PM

Originally Posted by wingsohot

Lantern, thats exactly what i did and at first it wasnt branded but now it is.

Please open a ticket with the PBX subdomain about this so we can look at the specific PBX. All reseller ones should be unbranded.

**GreenLantern** · 10-02-2013 07:35 AM

Originally Posted by VOIPoTim

Please open a ticket with the PBX subdomain about this so we can look at the specific PBX. All reseller ones should be unbranded.

There's definitely something up with the branding. My test pbx had a big VOIPo logo on it this morning. My login must have timed out overnight. After I logged back in, the logo went away.