PBX BETA Testing (Will be Available for Resellers)

[chevyman]

Tim are there going to be any FAQ's on the PBX. Like a PBX Server has 10 active calls and unlimited sip's. If so is ext to ext 0,1 or 2 active calls, or are active calls incoming and outgoing lines. Also if you have 2 or 3 small customer accounts that combined, would not go over the 10 active calls, could you put them under 1 PBX Server?

thanks

[VOIPoTim]

Tim are there going to be any FAQ's on the PBX. Like a PBX Server has 10 active calls and unlimited sip's. If so is ext to ext 0,1 or 2 active calls, or are active calls incoming and outgoing lines. Also if you have 2 or 3 small customer accounts that combined, would not go over the 10 active calls, could you put them under 1 PBX Server?

thanks

We're developing docs and FAQs based on what you guys ask so keep questions coming

The 10 active limit is on each PBX. It's really designed for you to setup a different PBX for each one of your PBX clients. Each one would have its own 10 calls. All calls within the system counts. You can have unlimited extensions, unlimited users connected, unlimited features, etc... The limit only applies to simultaneous calls. So even if you had 200 extensions but only 3 calls are going at the same time, you'd be udner it.

Most companies bill by the extension though which is what you guys will likely want to do and that's how you'll make the most money. Nearly all charge $10-$20 per extension and include calling with it.

So the most important thing to remember with limit is that you are only capped on active calls...there are no other limits. I highly recommend resellers structure your pricing per extension or in some other way as that will let you maximize profit and it's what other companies already do so it's the norm.

[chevyman]

We're developing docs and FAQs based on what you guys ask so keep questions coming

The 10 active limit is on each PBX. It's really designed for you to setup a different PBX for each one of your PBX clients. Each one would have its own 10 calls. All calls within the system counts. You can have unlimited extensions, unlimited users connected, unlimited features, etc... The limit only applies to simultaneous calls. So even if you had 200 extensions but only 3 calls are going at the same time, you'd be udner it.

Most companies bill by the extension though which is what you guys will likely want to do and that's how you'll make the most money. Nearly all charge $10-$20 per extension and include calling with it.

So the most important thing to remember with limit is that you are only capped on active calls...there are no other limits. I highly recommend resellers structure your pricing per extension or in some other way as that will let you maximize profit and it's what other companies already do so it's the norm.

So is calling from extension# 1 to extension# 2 count as 1 or 2 active calls?

Also all SIP calls would be no minute charges, only DID's , Right?

thanks

[VOIPoTim]

So is calling from extension# 1 to extension# 2 count as 1 or 2 active calls?

2

No minute charges with PBX. If you call externally it'll use the SIP credentials you plug in so that depends on the plan you're using. Calling within the PBX (extension to extension) wouldn't even hit the SIP account plugged in...it's stay within your PBX.

[chevyman]

2

No minute charges with PBX. If you call externally it'll use the SIP credentials you plug in so that depends on the plan you're using. Calling within the PBX (extension to extension) wouldn't even hit the SIP account plugged in...it's stay within your PBX.

Okay, so if thats the case ext to ext = 2, then a incoming call connecting to the auto attendant would count as 2, and incoming call connecting to an extension would be 2 too. this would eat up the 10 active calls real quick!

[VOIPoTim]

Okay, so if thats the case ext to ext = 2, then a incoming call connecting to the auto attendant would count as 2, and incoming call connecting to an extension would be 2 too. this would eat up the 10 active calls real quick!

Sorry, I was confused. As long as it's a single call it's 1.

[wingsohot]

Anyone else having difficulties with trying to get a schedule extension to work correctly with the time zone you set under profiles?

[uf_shane]

We're developing docs and FAQs based on what you guys ask so keep questions coming

The 10 active limit is on each PBX. It's really designed for you to setup a different PBX for each one of your PBX clients. Each one would have its own 10 calls. All calls within the system counts. You can have unlimited extensions, unlimited users connected, unlimited features, etc... The limit only applies to simultaneous calls. So even if you had 200 extensions but only 3 calls are going at the same time, you'd be udner it.

Most companies bill by the extension though which is what you guys will likely want to do and that's how you'll make the most money. Nearly all charge $10-$20 per extension and include calling with it.

So the most important thing to remember with limit is that you are only capped on active calls...there are no other limits. I highly recommend resellers structure your pricing per extension or in some other way as that will let you maximize profit and it's what other companies already do so it's the norm.

So Tim I was thinking about this, is there a way to add a limit setting for SIP users in the reseller panel?

[VOIPoBrandon]

So Tim I was thinking about this, is there a way to add a limit setting for SIP users in the reseller panel?

Essentially if I understand you correctly you are asking, for a way to set a limit on the type of extensions a given domain may configure? i.e. 5 maximum SIP extensions, etc, etc? Please confirm. Thanks!

[delta60]

What about private branding are we going to have a way to replace the voipo logo with our our logo? So that this is a total white label solution.

Regards, Phil