GatorChat

[usa2k]

Was that also related to Gator Wallet? I seem to recall games with spyware.
Hopefully the word association is not too strong?

Marketable software tools is a great thing.

In one of my Ruby on Rails books, Peter Cooper (Beginning Ruby, From Novice to Professional), he talks about AOL having two 'bots' as friends that can provide automated gift suggestions.

Your chat client could have wide ranging possibilities depending on the scope of your imagination and inspiration.

[VOIPoTim]

Was that also related to Gator Wallet? I seem to recall games with spyware.
Hopefully the word association is not too strong?

Marketable software tools is a great thing.

In one of my Ruby on Rails books, Peter Cooper (Beginning Ruby, From Novice to Professional), he talks about AOL having two 'bots' as friends that can provide automated gift suggestions.

Your chat client could have wide ranging possibilities depending on the scope of your imagination and inspiration.

Yeah it was the spyware company that went out of business that we bought the name rights/domain from. We debated it some, but finally decided to move forward with the name.

[buckethead]

Yeah it was the spyware company that went out of business that we bought the name rights/domain from. We debated it some, but finally decided to move forward with the name.

When you implement the Gator help desk for VoIPo are you going to keep your current layout or move to the layout that HG uses? Asking because the information that your current layout provides at first glance is easier to read and get information from then having to click into the ticket at HG.

[VOIPoTim]

When you implement the Gator help desk for VoIPo are you going to keep your current layout or move to the layout that HG uses? Asking because the information that your current layout provides at first glance is easier to read and get information from then having to click into the ticket at HG.

We'll sit down and come up with a layout when we switch, it won't be exactly the same.

On a sidenote though, the HG layout is temporary. Very soon it's being migrated off of Modernbill into GatorBill which is the new in-house billing system. Once that's done, you'll just have 1 thing to login to for billing and tickets. Everything from billing to tickets, to chats will all be integrated in one unified system.

[buckethead]

We'll sit down and come up with a layout when we switch, it won't be exactly the same.

On a sidenote though, the HG layout is temporary. Very soon it's being migrated off of Modernbill into GatorBill which is the new in-house billing system. Once that's done, you'll just have 1 thing to login to for billing and tickets. Everything from billing to tickets, to chats will all be integrated in one unified system.

Cool. I know you have heard this a few times already - but it is nice to see a company take a well thought out approach to everything and not rush to release things in order to bring some revenue in the door quick and fail in the short term.

Now when you implement the Gator desk if you could tie it to vPanel for a single interface/login that would be ideal