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Thread: Outbound Caller ID

  1. #1
    Join Date
    Feb 2007
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    Central Cali :)
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    553

    Question Outbound Caller ID

    I know this has been discussed a few times before, but I was wondering if Voipo might offer a 1 time OB CNAM setup for a small fee, similar to how VT goes about adding/changing OB CNAM. I'm very happy with every aspect of Voipo thus far, I just don't like having 'Fresno CA' show up when I call people. I would think that since VT can change what goes out, Voipo would be able to do the same thing. I'm assuming of course that this change is made via Level 3.

  2. #2
    Join Date
    Feb 2007
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    Central Cali :)
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    553

    Default Re: Outbound Caller ID

    Tim, going by the thread over @ DSLR, I should have OB CNAM since my number was ported in. But it only shows 'Fresno CA'.

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
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    1,542,128,044

    Default Re: Outbound Caller ID

    Yeah all ported numbers should have it. I know of 2 that don't.

    In your case they are still denying that they can fix it citing "E911 Not Available".

    The problem is Level3 requires an address in that ratecenter that they can provide 911 in before they will register a name. We provide E911 through a third-party and have it there, Level3 claims they directly do not even though we wouldn't be routing it through them anyway.

    The only thing we could do in this case is port it to an alternate CLEC if you want to try that. There's just no quick fix for it.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Default Re: Outbound Caller ID

    If you can get my OB CNAM working with another CLEC, then by all means port it to them.

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