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Thread: voip drops calls at 30-32 seconds, but only toll-free numbers

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  1. #1
    Join Date
    Dec 2010
    Posts
    28

    Default Re: voip drops calls at 30-32 seconds, but only toll-free numbers

    Had the exact same problem today with my BYOD line, TF calls dropping after 30 seconds. Opened a ticket with support and had calls re-routed for specific TF numbers I use daily, but any other TF numbers still have this problem. If you are able to look in you logs you will see that all TF calls routed through 207.223.64.xxx have the problem. This is a new route I have not seen before today, but clearly there is something wrong with this route.

    It would be nice if they could take this route out for all TF calls until it is fixed, but the only thing you can do is ask that your specific TF numbers be re-routed due to this problem.

    Good luck.

  2. #2
    Join Date
    May 2009
    Posts
    6

    Default Re: voip drops calls at 30-32 seconds, but only toll-free numbers

    Are these logs on your local BYOD device, or on VOIPO somewhere? I am using CSipSimple, not obvious to me where or if logs are collected. I use CSipSimple because the nuilt-in stock Android VOIPo client has inferior voice quality.

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