Registration Drop Testing - Round II

**christcorp** · 02-03-2009 10:50 PM

I'm trying to get my Beta line back up. I have everything normal, but it's all hosed. I can call out on the beta line (Linksys), but when I call into it, it rings but not connect; then fast busy after a couple seconds. On the grandstream, I can call out but it won't register at all. Even set at 1 minute. The beta is on jupiter and grandstream is on sip.voipwelcome.com mike...

**christcorp** · 02-03-2009 11:30 PM

This is nuts. My linksys, on the beta line, can call out but if I call in, it rings but when I answer it I get no audio for about 5 seconds then a fast busy. It's on jupiter.

My main line on the grandstream, is now totally fubar. I couldn't get it to register or reprovision or anything. So I did a reset on the grandstream and now I can't log into it. Matter I fact I can't even hit it. Web browser just sits there. (Yes, I looked at my router to see what the new IP address is). Totally weird. Hope the grandstream isn't toast. I guess I'll try more with the linksys. At least I can call out on that. Now if I could get the incoming to work. mike....

**christcorp** · 02-03-2009 11:56 PM

Well that was one hell of a few hours. Finally got the linksys back up and running. I must have changed too many things around. Anyway; between stun and proxy servers, I've got it where it will call out and receive calls on my primary line. I took out the beta line for now. The grandstream I believe is toast. It reboots fine, cycles, finishes with the 2 green lights. After doing a "RESET" I checked the router for the new IP address. But for the life of me, I can't access the damn thing. Oh well. I've got the linksys working and have a home phone working again. I may pull out the old grandstream 286 or another linksys tomorrow and do some more experimenting. But tonight, I'm leaving the grandstream disconnected so in case it decides to get a mind of it's own, it won't interfere with the linksys.

Oh the joy of technology. I feel like "Kip" "Iiiii Love Technology". LOL!!!!!
mikey

**usa2k** · 02-04-2009 06:42 AM

Originally Posted by christcorp

But for the life of me, I can't access the damn thing.

Keep in mind: *** then 02 should tell you the IP address of the HT ...
Keep in mind: *** then 99 then 9 should Soft Reboot the HT ...

BTW, I like that vPanel shows the software revision under devices.

**christcorp** · 02-04-2009 08:18 AM

My router is telling me what the IP address is. It tells me the IP address of every device I have connected. But the browser just sits there forever trying to connect to it. If it was a bad address, it would have come back quickly and said so. I'll experiment with it tonight on a standalone PC and see if I can get to it through the LAN side by connecting a PC to it and letting the grandstream give the PC an IP address through it's router. I think the adapter is bricked, but I'll give it another try tonight. mike....

**KenH** · 02-04-2009 08:30 AM

Originally Posted by christcorp

My router is telling me what the IP address is. It tells me the IP address of every device I have connected. But the browser just sits there forever trying to connect to it. If it was a bad address, it would have come back quickly and said so. I'll experiment with it tonight on a standalone PC and see if I can get to it through the LAN side by connecting a PC to it and letting the grandstream give the PC an IP address through it's router. I think the adapter is bricked, but I'll give it another try tonight. mike....

I had this same experience last week. I finally had to do a hard reset to factory defaults to fix it. I remember having to do it a couple of times and depressing the reset pin for quite a long time.

Ken

**sr98user** · 02-04-2009 08:32 AM

I did not put in Tim's changes last night. I was still provisioned. This morning I noticed that the vPanel was showing I was not registered (first time since last week). But my adapter is saying I am registered on both lines. I was able to make outgoing calls. When I check my router's NAT table, the entries for 5062 and 5079 were absent. This leads to believe that the adapter is not sending the "Keep Alive" messages to the SIP server every 20 seconds like its supposed to. I rebooted the adapter and I am registered now.

I thought I would report the findings and see if its helpful to the VOIPo folks

**voxabox** · 02-04-2009 08:39 AM

Originally Posted by christcorp

My router is telling me what the IP address is. It tells me the IP address of every device I have connected. But the browser just sits there forever trying to connect to it. If it was a bad address, it would have come back quickly and said so. I'll experiment with it tonight on a standalone PC and see if I can get to it through the LAN side by connecting a PC to it and letting the grandstream give the PC an IP address through it's router. I think the adapter is bricked, but I'll give it another try tonight. mike....

Mike, IIRC, with the default configuration, telnet is enabled. You might wanna try that
Cheers,
-v

**christcorp** · 02-04-2009 09:00 AM

Yea; I'm probably going to do a HARD Factory reset on it when I get home tonight. It that doesn't work, I'll try telnet. I've rebooted my adapter remotely a number of times that way. Last night after the grandstream just wouldn't register or reprovision; I decided to spend time getting service back using one of my linksys. I'll have more time to play tonight. later... mike...