Serious Problems with VOIPO SMS

[ACOrange]

I'm a long-time VOIPO user who's recently been experiencing major issues with SMS'ing on my VOIPO line. I know VOIPO SMS is still considered in beta, but it had been working perfectly for me up until a few weeks ago. Then, the following problems started:

1) For the past few weeks, I've been receiving text messages in duplicates. In other words, every time someone texts me, I get the message twice. Each text message appears twice in my vPanel and it gets emailed to me twice. This happens for EVERY SINGLE text I receive.

2) Then, for the past few days, I've had people telling me that they never got my text, or that they texted me and I never got it. In other words, both incoming and outgoing texts to and from my VOIPO number are intermittently being dropped and lost. This only happens once in a while, but it's still a major problem, as it can cause major miscommunication and misunderstandings.

Has anyone else been experiencing these issues with their VOIPO SMS? Could this be a systemwide problem? Are the VOIPO engineers aware of this issue?

I hope this gets fixed soon or I'm gonna have to cancel my VOIPO service and switch providers. I realize the SMS feature is in beta and it's not guaranteed, but it was working perfectly until recently and it's very important to me.

To help VOIPO troubleshoot the dropped / lost text messages, I can provide the phone numbers of the people who I lost text messages to/from. I can also provide the exact time and date the messages were sent, and also even what carriers these phone numbers were on.