Mobile Softphone App on both iOS and Android available!

**VOIPoTim** · 04-25-2014 08:36 PM

Originally Posted by wingsohot

Is this available for resellers as well?

Not at this time. It's a commercial software with a per-user licensing fee so we aren't rolling it out for resellers at this time, but may figure out a way to make it available as an option in the future.

**commspring** · 06-20-2014 09:28 AM

Originally Posted by VOIPoTim

Not at this time. It's a commercial software with a per-user licensing fee so we aren't rolling it out for resellers at this time, but may figure out a way to make it available as an option in the future.

I use an app called Zoiper for clients. It is available for Android and Apple. Simply add the sip credentials and authenticate. Now your clients have their office phone on their smartphone. A great feature is that all contacts on their phone are automatically available as contacts on the app.

They will create a "white label" app for you for a fee, but I've never had an issue with any clients using the "off the shelf" version.

Thx

**Russell** · 06-27-2014 07:30 PM

Originally Posted by commspring

I use an app called Zoiper for clients. It is available for Android and Apple. Simply add the sip credentials and authenticate. Now your clients have their office phone on their smartphone. A great feature is that all contacts on their phone are automatically available as contacts on the app.

They will create a "white label" app for you for a fee, but I've never had an issue with any clients using the "off the shelf" version.

Thx

I've used Zoiper for years ... from the time before smart phones were fashionable :-). Remember using it on a laptop. I also have it installed on my smart phone (see post #25 above).

**Russell** · 06-27-2014 07:44 PM

Has something changed about the format of numbers accepted. As, mentioned I've been using Zoiper for a while. Interestingly, recently I appear to be getting a lot of Proxy Authentication Required (407) in Zoiper. In fact I just tried (from home) a series of calls to my wife's number at work and it was hit or miss whether I got the 407 or whether the call went through with Zoiper. This was only with Zoiper and no Cloud Softphone running.

**VOIPoTim** · 06-28-2014 04:04 PM

Originally Posted by Russell

Has something changed about the format of numbers accepted. As, mentioned I've been using Zoiper for a while. Interestingly, recently I appear to be getting a lot of Proxy Authentication Required (407) in Zoiper. In fact I just tried (from home) a series of calls to my wife's number at work and it was hit or miss whether I got the 407 or whether the call went through with Zoiper. This was only with Zoiper and no Cloud Softphone running.

Nothing's changed recently. Open a ticket and support can check on some of the calls if you have examples.

**Russell** · 06-28-2014 04:25 PM

Originally Posted by VOIPoTim

Nothing's changed recently. Open a ticket and support can check on some of the calls if you have examples.

Just tried after seeing your message and it happened again. Proxy Authentication Required (407). The failure happens very fast - seems like it's trying to contact voipo servers which reject the authentication. Not sure what kind of information I'd provide in the ticket to support (it's never gets so far as a call being logged in my "history"). Then I dial again and it works - the first time was from the contacts. So I thought maybe the format was different - but what I see in the call logs of my app is exactly the same format. I'm sure this is one of those things which is frustrating for support to get to the bottom of with minimal information. All I know that in the past with the same app I never had this kind of issue, which was the reason for my anything change query. To me this is low priority as I use it more out of geek interest than having a practical need for it.