I have to admit I have not been as impressed with Voipo in the past month or so of having service. After waiting four weeks on a number port request from Vonage, my follow-up support ticket brought the response that nobody at Voipo had any record of the request, despite a confirmation from my fax machine that the faxed request went to the correct number and was properly transmitted with no errors.

This essentially means an extra month of paying Vonage because Voipo has no provision to assure customers of the porting process. After a month, customer follow-up was my first indication there was a problem.