Hi, I am new to this forum, and to using VOIP equipment. I very recently just discovered this type of phone usage, and find that it is very interesting to say the least. I have tried using a VOIP service from another provider, Magic Jack. The experience has not been the best. They basically do not have customer service, and if something breaks, which it did, you are on your own, just after two months.
On the other hand, using VOIP has peaked my interest. I am among many others that are sick and tired of paying companies like AT&T huge amounts of money per month, which seems to never be enough, so the cost continues to escalate.

My question is, is the device that VOIPo uses, dependable, and does it have any type of a warranty? Can I count on it being there when I need it, and if a problem does arise, can their customer service counted on to help out?

Thank you.