VOIPo EAST still being routed to CENTRAL?

[JimDog]

Then why are they interested in ping times, trace routes and latency to the assigned server when there is a problem?

Because the SIP servers set up the call between your adapter and the media gateway, too much latency could cause failed calls if something times out. It's also a good indicator of ISP problems in general.

[MisterEd]

Because the SIP servers set up the call between your adapter and the media gateway, too much latency could cause failed calls if something times out. It's also a good indicator of ISP problems in general.

Maybe the most of the primary media gateways for EAST are clustered closer to the EAST servers and CENTRAL to the CENTRAL servers etc. I've never had failed calls, only audio issues, and was told by support that moving me to EAST servers should help since ping and traceroute were much better. Vonage did the same thing ... when audio was bad they would switch you to a different server.

[sr98user]

Maybe the most of the primary media gateways for EAST are clustered closer to the EAST servers and CENTRAL to the CENTRAL servers etc. I've never had failed calls, only audio issues, and was told by support that moving me to EAST servers should help since ping and traceroute were much better. Vonage did the same thing ... when audio was bad they would switch you to a different server.

I am not sure why they would do that. My media gateway does not change when my SIP server changes. I think the media gateway is selected based on the area code and exchange. Unless your audio is proxied through the SIP Server.

[tritch]

I am not sure why they would do that. My media gateway does not change when my SIP server changes. I think the media gateway is selected based on the area code and exchange. Unless your audio is proxied through the SIP Server.

Probably because the East SIP servers are connected on a private network to Dallas.

East is a little different since it connects to Dallas via a private network so it's rock solid in that sense.

I would think those having a more direct route (less hops/latency) to the SIP Servers in East would be preferred and cause less problems in general as opposed to connecting to the SIP servers at Central (Dallas) over the public network.