Calling Between Two VoIPo Numbers

**VOIPoDylan** · 04-20-2009 03:22 AM

This is a known issue which we are working on ironinig out within this week.
The problem relates some devices with a certain NAT setup. Rest assured it is being looked into.

PS. Bill - I see Luke got to your ticket. Please give the device a quick powercycle for the change to take affect - you've been switched to the same server as your mother.

**Bill Odom** · 04-21-2009 06:58 AM

Originally Posted by VOIPoDylan

This is a known issue which we are working on ironinig out within this week.
The problem relates some devices with a certain NAT setup. Rest assured it is being looked into.

PS. Bill - I see Luke got to your ticket. Please give the device a quick powercycle for the change to take affect - you've been switched to the same server as your mother.

Wow, look what my simple little thread has wrought...

Anyway, thanks, Dylan, for responding. After power cycling my device, it is working well.
I will be submitting a review on DSL Reports and one thing I will emphasize is VoIPo's outstanding customer support.

**Brian** · 04-24-2009 09:53 PM

Originally Posted by VOIPoDylan

This is a known issue which we are working on ironinig out within this week.
The problem relates some devices with a certain NAT setup. Rest assured it is being looked into.

PS. Bill - I see Luke got to your ticket. Please give the device a quick powercycle for the change to take affect - you've been switched to the same server as your mother.

Dylan - were the issues with NAT resolved?

**VOIPoDylan** · 04-25-2009 02:23 AM

Originally Posted by Brian

Dylan - were the issues with NAT resolved?

No. I had simply placed the callers account on the same server.
The NAT issues become a problem only when the caller is on a different server from the callee and there are multiple routers involved.

**Russell** · 04-25-2009 05:58 AM

Originally Posted by VOIPoDylan

No. I had simply placed the callers account on the same server.
The NAT issues become a problem only when the caller is on a different server from the callee and there are multiple routers involved.

Doesn't this imply that since your users are distributed across different servers callers will not be able to call if they're on different servers? E.g., if ptrowski, burris and I are on three different servers we wont be able to talk to each other. I hate to say this - but isn't there a fundamental flaw in the architecture here?