Custom Caller ID (from another phone)

**varaonaid** · 09-01-2009 02:33 PM

This is fantastic...I'm really excited about. Kudos to Voipo for such an innovative feature set.

Now, one quick issue. I'm having problems with the verification. Verified the first phone fine but kept getting silence when I tried to add a second phone number. Thinking it might just not allow 2 numbers I deleted both and started over with one number. Still wouldn't verify the number (when the call would come through, it would still be silence). So, I went back and tried adding the single first number which had verified once correctly. Now, the call comes through and immediately hangs up after 1-2 seconds. Tried it numerous times.

If there's something I'm doing wrong, please let me know. If it's a bug, that would be great to know as well.

Thanks again!

**txcas** · 09-01-2009 03:03 PM

Originally Posted by varaonaid

This is fantastic...I'm really excited about. Kudos to Voipo for such an innovative feature set.

Now, one quick issue. I'm having problems with the verification. Verified the first phone fine but kept getting silence when I tried to add a second phone number. Thinking it might just not allow 2 numbers I deleted both and started over with one number. Still wouldn't verify the number (when the call would come through, it would still be silence). So, I went back and tried adding the single first number which had verified once correctly. Now, the call comes through and immediately hangs up after 1-2 seconds. Tried it numerous times.

If there's something I'm doing wrong, please let me know. If it's a bug, that would be great to know as well.

Thanks again!

I am having the same problem. I opened a support ticket on this.

**VOIPoTim** · 09-01-2009 03:03 PM

Originally Posted by varaonaid

This is fantastic...I'm really excited about. Kudos to Voipo for such an innovative feature set.

Now, one quick issue. I'm having problems with the verification. Verified the first phone fine but kept getting silence when I tried to add a second phone number. Thinking it might just not allow 2 numbers I deleted both and started over with one number. Still wouldn't verify the number (when the call would come through, it would still be silence). So, I went back and tried adding the single first number which had verified once correctly. Now, the call comes through and immediately hangs up after 1-2 seconds. Tried it numerous times.

If there's something I'm doing wrong, please let me know. If it's a bug, that would be great to know as well.

Thanks again!

Yeah it's a beta feature so will have some bugs.

Can you try it again now?

**bwyatt** · 09-01-2009 03:04 PM

It's a bug.

Just tried to set mine up with my google voice number after reading this thread, but never got a verification call even though I clicked the "Please click here if you do not recieve a phone call momentarily" several times.

Support confirms:

since this is a beta feature there are still some bugs within the system. What I can do is generate a support ticket to have one of our developers further investigate your issue.