Quote Originally Posted by MacGyverLabs View Post
Tim, I would consider Austin a Major Metropolitan Area... how is it that no numbers are available for assignment in a big city such as this. And, when this happens, what should we tell customers (i.e. what are you telling yours)/what should we do next...

1. "Sorry, we don't currently have numbers available in your area" (send 'em somewhere else)?
2. "Let me work on getting you a good number in your area" (reseller calls VOIPo support and asks for additional research to get a number)?

I can certainly understand when numbers aren't available in "po-dunk" wherever (no offense to anyone living or having lived in "po-dunk"), but a MMA? That seems strange.

Just evaluating a strategy... the majority of my business in in Austin and surrounding. If I'm going to run into instances of "sorry, don't have any numbers", that could be a challenge.
I understand where you're coming from. Austin is definitely a decent size city. HostGator just purchased a new office building in Austin to open another office which will become their headquarter...so I'm familiar with it.

The 2 major carriers we use have no Austin numbers in their API though at this time which is why they're not showing up. Since it's a metro area, I'm assuming inventory should be replenished pretty quickly.