Horrif support

[genxweb]

Tim thank you very much we were able to get him added back in and we are back up only issue now is *97 is not working but we can can address that in normal hours. Support is outstanding when you work with them.

Thanks

[VOIPoTim]

Tim thank you very much we were able to get him added back in and we are back up only issue now is *97 is not working but we can can address that in normal hours. Support is outstanding when you work with them.

Thanks

We don't offer a *97 feature. What feature are you trying to use?

See http://voipo.com/help/article/star-c...e-list-19.html for a list of VOIPo codes.

[genxweb]

We don't offer a *97 feature. What feature are you trying to use?

See http://voipo.com/help/article/star-c...e-list-19.html for a list of VOIPo codes.

Tim he is using *97 and support said that is a vonage feature not a voipo feature. I can give you a copy of their response. This is all in the ticket from last night.

[VOIPoTim]

Tim he is using *97 and support said that is a vonage feature not a voipo feature. I can give you a copy of their response. This is all in the ticket from last night.

That's correct. We have never offered a *97.

All of our * codes are in our knowledgebase http://voipo.com/help/article/star-c...e-list-19.html and there's a lot of generic information in it as well.

http://voipo.com/help/

Keep in mind that features between providers are 100% different. There's really nothing that will be the same between providers so anything published by other providers or hardware vendors may not apply to the VOIPo network.