whoa, all of my customer lines just went down

[sam]

My Voipo connection is not working at all at least since this morning (it may be from yesterday evening). In Linksys, I see power and Internet lights are on, but phones lines lights are off, though phone lines are connected to phones which is untouched and was working yesterday during the day.

Is there any debug tool in Linksys (provided by VOIPo) that I can access with web interface and checks the logs?

Is VOIPo system is working for everyone?

My connections have always been (for months) and working until now was:

Time Warner Cable/Roadrunner NC (Raleigh)
--> D-link D-524 router (basic standard settings)
--> Linksys --> phone port 1 --> Phone system 1
--> phone port 2 --> Phone system 2
--> Wireless & other LAN network (working fine)


Internet access is via cable modem Motorola SB5101. Speed test shows 9Mbps download and 398Kbps download. It has been working for many months. Rebooted all of the devices, several time. In fcat left all the systems off overnight to see if it resolves. But no luck.

Thanks in advance for any help.

[VOIPoTim]

My Voipo connection is not working at all at least since this morning (it may be from yesterday evening). In Linksys, I see power and Internet lights are on, but phones lines lights are off, though phone lines are connected to phones which is untouched and was working yesterday during the day.

Is there any debug tool in Linksys (provided by VOIPo) that I can access with web interface and checks the logs?

Is VOIPo system is working for everyone?

My connections have always been (for months) and working until now was:

Time Warner Cable/Roadrunner NC (Raleigh)
--> D-link D-524 router (basic standard settings)
--> Linksys --> phone port 1 --> Phone system 1
--> phone port 2 --> Phone system 2
--> Wireless & other LAN network (working fine)


Internet access is via cable modem Motorola SB5101. Speed test shows 9Mbps download and 398Kbps download. It has been working for many months. Rebooted all of the devices, several time. In fcat left all the systems off overnight to see if it resolves. But no luck.

Thanks in advance for any help.

There have been no system-issues since Friday morning. We always announce issues at http://twitter.com/voipo

Have you tried rebooting your modem/router and VOIPo adapter (all of them)? 99% of the time, that will solve the issue. Since they are electronics they need to be rebooted occasionally.