Porting Procedures?

[N9MD]

Do we have a way of knowing if the porting documentation (LOA, prior carrier website printout, etc.) has been received by VOIPo and the port has been initiated. I faxed my stuff several days ago --- and am curious to know if my ViaTalk to VOIPo number port is underway. Incidentally, I'm bringing my main NJ home number over to VOIPo --- the one we use consistently for friends and family --- so VOIPo should feel honored. (LOL)

[usa2k]

Do we have a way of knowing if the porting documentation (LOA, prior carrier website printout, etc.) has been received by VOIPo and the port has been initiated. (LOL)

It went faster than I thought, and I IM'd Tim because I had no clue if what I sent was received.

They should send an acknowledgment so hundreds of new customers are not asking for their individual cases to be checked won't onesy-twosey overload them..

[christcorp]

Yes, I was sort of wondering the same thing. Not for me personally, but for future customers. if there's a way to tell the status of their port. For me, it's easy. My wife or kids tell me that the phone doesn't work anymore. Or, I get a PM/Email from Tim/Voipo telling me to change credentials on one of my voipo Beta Numbers or for a new account to set up another adapter. I'm not too worried.

Then again, I do not consider phones as IMPORTANT as a lot of people do. It totally mystifies me when I see people on cell phones constantly; in the car, at work, walking down the street, etc... You can't help listen in on occasion to realize how UNIMPORTANT the phone call is. yet, many people think it's life or death. If my home line goes out for a day or two while I transfer things around from packet8 to voipo; oh well. I'm old (46); I remember the days before Al Gore invented the internet; when VHS first came out; before cable/satellite tv; etc... It doesn't bother me.

For the new customers, it should be relatively painless. They apply for an account with VoipO. They get a VoipO number. When they are satisfied they like voipo, they start the Porting Process. Somewhere on the porting paperwork, it should have a box to check that says; "REPLACE MY VOIPO PROVIDED NUMBER WITH THE NUMBER BEING PORTED". Then, the customer will know that when their Original number/adapter no longer works, that the number should be transferred to their VoipO adapter. Thus, start using that one. Hopefully, this is the way Tim has it planned. Later... Mike....

P.S. USA; did you remember after the port to contact PACKET8 and cancel your account? Many people think that the NEW provider automatically cancels your OLD account. That isn't true. MANY providers won't allow any cancellations or changes unless it's from the original customer. Just wondering if you are still getting billed by Packet8 or if you called them? Later... Mike....

[usa2k]

Reduced to $5.99 for a month to get to 12 months, then canceled.
All painless. They even give you 30 days to call back and say you
changed your mind without setup fees.

All good marks for Packet8.