VM Stutter Tone Stuck?

[VOIPoTim]

Basically when we moved to the new voicemail system, the MWI notification stuff had to be redone. It doesn't seem to be working as intended so we've just now decided to just roll out the old MWI/stutter notification stuff that we used in the past with the old VM system.

This way it'll be instant and working 100% of the time again.

I'm told this should be in place by the end of the day or worst case tomorrow.

[burris]

Basically when we moved to the new voicemail system, the MWI notification stuff had to be redone. It doesn't seem to be working as intended so we've just now decided to just roll out the old MWI/stutter notification stuff that we used in the past with the old VM system.

This way it'll be instant and working 100% of the time again.

I'm told this should be in place by the end of the day or worst case tomorrow.

Just to throw in my experience, I have VM disabled. Just to check, I dial 123 and put in my PW and the recording reads the menu...telling me to push 1 for...etc., and to push # to exit.
Shouldn't the selections indicate whether you have new or saved..and shouldn't the # exit you. It seems that the selections are not responding.
I have no problem elsewhere with DTMF functioning..