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Thread: No devices registered in Vpanel

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  1. #1

    Default Re: No devices registered in Vpanel

    Spoke too soon.

    I've now duplicated the sequence of events that caused it to go out.

    I call my VOIPO line from my MagicJack.
    I don't answer, and let it go to voicemail.
    Line 2 is active (light is 'on' on the PAP2T).
    I go to vPanel, and play the voicemail online.
    Line 2 is still active.
    As soon as I delete the voicemail, Line 2 light goes out, and the PAP2T status page shows:
    Display Name: User ID: ##########B
    Hook State: On Registration State: Can't connect to login server
    Last Registration At: 2/23/2009 21:40:54 Next Registration In: 9 s
    Message Waiting: No Call Back Active: No

    The same sequence caused it both times - so it wouldn't appear to be the specific port.

    Edit to add:
    MagicJack not installed.
    I pulled power from the ATA.
    I rebooted my router to clear any 'active' ports.
    After applying power to the ATA, both lines went active.

    I then called my VOIPO number from my cell phone, and repeated the steps above.
    Before deleting the message (while it was still playing, actually) Line 2 went dead and shows the same result in the PAP2T status page.
    Doesn't appear to be related to the MagicJack or even a specific port....
    Reset the ATA and router, both ports active. I'll monitor to see if Line 2 stays up.
    Last edited by dbmaven; 02-23-2009 at 09:13 PM.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: No devices registered in Vpanel

    Quote Originally Posted by dbmaven View Post
    Spoke too soon.

    I've now duplicated the sequence of events that caused it to go out.

    I call my VOIPO line from my MagicJack.
    I don't answer, and let it go to voicemail.
    Line 2 is active (light is 'on' on the PAP2T).
    I go to vPanel, and play the voicemail online.
    Line 2 is still active.
    As soon as I delete the voicemail, Line 2 light goes out, and the PAP2T status page shows:
    Display Name: User ID: ##########B
    Hook State: On Registration State: Can't connect to login server
    Last Registration At: 2/23/2009 21:40:54 Next Registration In: 9 s
    Message Waiting: No Call Back Active: No

    The same sequence caused it both times - so it wouldn't appear to be the specific port.

    Edit to add:
    MagicJack not installed.
    I pulled power from the ATA.
    I rebooted my router to clear any 'active' ports.
    After applying power to the ATA, both lines went active.

    I then called my VOIPO number from my cell phone, and repeated the steps above.
    Before deleting the message (while it was still playing, actually) Line 2 went dead and shows the same result in the PAP2T status page.
    Doesn't appear to be related to the MagicJack or even a specific port....
    Reset the ATA and router, both ports active. I'll monitor to see if Line 2 stays up.
    It's only Line 2 though? Very odd.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3

    Default Re: No devices registered in Vpanel

    Line 1 remains active and available at all times.

    Very odd may be an understatement.

    Absolutely reproducible.

    And Line 2, right now, remains active.

  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Question Re: No devices registered in Vpanel

    So this is about PAP2T not HT502, right DBMaven?


    Using VOIPo services since February 2007
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    Using VoIP devices since 12-2002
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  5. #5

    Default Re: No devices registered in Vpanel

    Yes - this is a PAP2T

  6. #6
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: No devices registered in Vpanel

    For what it's worth, I have 2 accounts with a PAP2T on one and a 502 on the other, both in tandem.

    Although the PAP2 has never missed, I see this morning that the 502 has been up and running and registered for the last 19 hours.
    Sure looks good.

    PAP2T line 1=5060 line2=5061

    502 line1=5079 line2=5062

  7. #7

    Default Re: No devices registered in Vpanel

    Line 2 remained active/available overnight.

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