I don't see 'Devices' under the Features tab anymore, was it removed?
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I don't see 'Devices' under the Features tab anymore, was it removed?
Looks like the whole Preferences Tab is quietly MIA
Looks like it just moved to the Support Tab
https://secure.voipo.com/support
Thanks for alerting us! voipinit :)
Maybe they are making room for beta features to become full features?
Devices is there, still can't find Preferences.Quote:
Originally Posted by usa2k
Soft Phone/BYOD moved to Account.
I cannot find preferences either.
I just checked....everything is normal with no changes at all.
For me, this link will reach a preferences setting
https://secure.voipo.com/preferences/display
And this one
https://secure.voipo.com/preferences/advanced
This one
https://secure.voipo.com/preferences/security
Thanks usa2k
Devices is still under features in my vPanel.Quote:
Originally Posted by voipinit
OK, so I just put in a ticket since it is still the case here.Quote:
Originally Posted by MisterEd
We must be special!
YAD-208887
My ticket reported back that some changes are in progress and this should eventually be cleared up.
I am surprised this is not resolved yet ...Quote:
Originally Posted by usa2k
Its only been a day, but on Residential, I've been spoiled by speed.
(The ticket YAD-208887 is closed too)
It appears also that 'Devices' under the Support tab always indicates the Central Server, even when you are not on it.
Mine indicates the East server (because I asked Support to move me to it). Pings to east are much faster for me than Central (I'm in New England).Quote:
Originally Posted by voipinit
-Craig
Still, these are missing from my vPanel except by using the quoted links.Quote:
Originally Posted by usa2k
Wondering if I'm now the only one?
Should I reopen my ticket?
The Features/Preferences/Display, Features/Preferences/Advanced, and Features/Preferences/PIN menu items (respectively) are available on my vPanel.
-Craig
The vPanel for my second line seems to have all the items it had before, but the vPanel for my main line no longer has Preferences under the Features tab.
I found Softphone/BYOD and Devices elsewhere, but I no longer have the Advanced, PIN, Display, and Password tabs available anywhere for the main line.
It would be nice if both the main line and second line vPanels had the same tabs, and contents, and were listed/displayed in the same order!
I guess I will contact support as I see no VOIPo general announcement concerning this issue.
Hi fredco,
I never noticed that. I have the Preferences under Features on my second line.
These menus are only missing from the primary line.
Perhaps some new bug on an upgraded second line affecting the first?
Hi usa2k:
I upgraded to add a second line and ported two numbers over in early December, and both line's vPanels had all the same tabs and elements, but not always displayed in the same order. There were noticible differences.
I have not checked vPanel in a couple weeks, so I don't know when these tabs/items disappeared from my the main line vPanel.
I reopened my ticket.
No, I have the exact same issue as you, I guess, but never had the options of Display, Advanced or Security (maybe a BYOD thing). Also my 'Devices' has moved from the Features tab to the Support tab and 'Devices' appears to indicate only the default of the Central Server.Quote:
Originally Posted by usa2k
Thanks Tim for escalating.
(To be looked at Monday, but likely someone who will figure it out!) :D
Corrected for me, wondering about voipinit to?Quote:
Originally Posted by usa2k
[#YAD-208887]
Corrected here too. And Menu items re-arranged.
Cool! :)
I can't keep track of the Tab order :)
L1 and L2 are still a different order.
Devices are back under the Features Tab.
Fixed here too, looks great!