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  1. #1
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Features Tab

    Quote Originally Posted by usa2k View Post
    For me, this link will reach a preferences setting
    https://secure.voipo.com/preferences/display (Time Zone)
    And this one
    https://secure.voipo.com/preferences/advanced (ATA levels)
    This one
    https://secure.voipo.com/preferences/security (Security code)
    Still, these are missing from my vPanel except by using the quoted links.
    Wondering if I'm now the only one?

    Should I reopen my ticket?


    Using VOIPo services since February 2007
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    Using VoIP devices since 12-2002
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  2. #2
    Join Date
    Dec 2009
    Location
    MA
    Posts
    166

    Default Re: Features Tab

    The Features/Preferences/Display, Features/Preferences/Advanced, and Features/Preferences/PIN menu items (respectively) are available on my vPanel.

    -Craig

  3. #3
    Join Date
    Oct 2009
    Posts
    5

    Default Re: Features Tab

    The vPanel for my second line seems to have all the items it had before, but the vPanel for my main line no longer has Preferences under the Features tab.

    I found Softphone/BYOD and Devices elsewhere, but I no longer have the Advanced, PIN, Display, and Password tabs available anywhere for the main line.

    It would be nice if both the main line and second line vPanels had the same tabs, and contents, and were listed/displayed in the same order!

    I guess I will contact support as I see no VOIPo general announcement concerning this issue.

  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Features Tab

    Hi fredco,

    I never noticed that. I have the Preferences under Features on my second line.
    These menus are only missing from the primary line.
    Perhaps some new bug on an upgraded second line affecting the first?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  5. #5
    Join Date
    Oct 2009
    Posts
    5

    Default Re: Features Tab

    Hi usa2k:

    I upgraded to add a second line and ported two numbers over in early December, and both line's vPanels had all the same tabs and elements, but not always displayed in the same order. There were noticible differences.

    I have not checked vPanel in a couple weeks, so I don't know when these tabs/items disappeared from my the main line vPanel.

  6. #6
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Features Tab

    I reopened my ticket.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  7. #7
    Join Date
    Jan 2009
    Posts
    230

    Default Re: Features Tab

    Quote Originally Posted by usa2k View Post
    Still, these are missing from my vPanel except by using the quoted links.
    Wondering if I'm now the only one?
    No, I have the exact same issue as you, I guess, but never had the options of Display, Advanced or Security (maybe a BYOD thing). Also my 'Devices' has moved from the Features tab to the Support tab and 'Devices' appears to indicate only the default of the Central Server.
    Last edited by voipinit; 01-29-2010 at 03:46 PM.

  8. #8
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Thumbs up Re: Features Tab

    Thanks Tim for escalating.
    (To be looked at Monday, but likely someone who will figure it out!)


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  9. #9
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Features Tab

    Quote Originally Posted by usa2k View Post
    Thanks Tim for escalating.
    (To be looked at Monday, but likely someone who will figure it out!)
    Corrected for me, wondering about voipinit to?

    [#YAD-208887]


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  10. #10

    Default Re: Features Tab

    Corrected here too. And Menu items re-arranged.

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