Re: pap2t lost registration
There are no issues on the VOIPo network at this time.
Do you a ticket number so I can look up your account?
Re: pap2t lost registration
Dial ****RESET press 1 to confirm. Then dial ****110# to get the IP of your router. Login to your router go to admin. Click advanced. The click provisioning. Set the provisioning rule to http://provisioning.voipwelcome.com/$MA (I think thats right)
Re: pap2t lost registration
My PAP2T has lost registration too. Ticket ID: FBI-607148
The Beta Reseller accounts on the same network are working perfectly.Rebooting does nothing. My account has been on the Chicago server.
Re: pap2t lost registration
Hi,
support just responded as #sny-699575 and asked me to reboot... Rebooted and now I'm registered. Hallalujah! Praise to the almighty....so what was the problem??
Re: pap2t lost registration
Quote:
Originally Posted by
usa2k
My PAP2T has lost registration too. Ticket ID: FBI-607148
The Beta Reseller accounts on the same network are working perfectly.Rebooting does nothing. My account has been on the Chicago server.
Everything looks normal now. Only 6 tickets total in queue, so don't think there's anything going on.
Support will go through the tickets and check on it for you.
Re: pap2t lost registration
I did not reboot, but I see I am registered.
All is good again.
Re: pap2t lost registration
My mom's loses registration after every call, inbound or out, takes 3 or 4 minutes to re-register.
The green light for the phone jack on the ATA goes off while the service is down, anyone else seeing this?
Re: pap2t lost registration
Quote:
Originally Posted by
patoka
My mom's loses registration after every call, inbound or out, takes 3 or 4 minutes to re-register.
The green light for the phone jack on the ATA goes off while the service is down, anyone else seeing this?
Sorry, but that sounds very unusual! Is it a PAP2T?
Re: pap2t lost registration
>>Is it a PAP2T?
Yes, the power light flashes green, I swear it was solid when we first hooked it up.
Re: pap2t lost registration
Cisco
Quote:
• DC input voltage: +5V DC at 2.0A max.
• Power consumption: 5W
• Switching type (100-240V) automatic
• Power adapter: 100-240V - 50-60 Hz (26-34 VA) AC input, 1.8 m cord
Are you sure the right power supply is plugged in?
If it is less than 2A then it could have issues - an underpowered supply is bad for electronics.
Otherwise, maybe the power supply is failing.
Looks like the supply has twice the current required for the stated 5 watts used.
Re: pap2t lost registration
I switched routers and the ATA light quit blinking.
The Airlink 315w did not have a real DMZ setting, so I installed a 325w and everything seems to be working fine.
Re: pap2t lost registration
Quote:
Originally Posted by
patoka
I switched routers and the ATA light quit blinking.
The Airlink 315w did not have a real DMZ setting, so I installed a 325w and everything seems to be working fine.
We've found that new routers that have a DMZ mode still filter all traffic directed to DMZ which is why we recommend forwarding all the ports. Newer routers can be such a hassle when they are trying to do "everything".
Hopefully that resolves it for you.