pap2t lost registration

**usa2k** · 02-18-2010 07:54 PM

My PAP2T has lost registration too. Ticket ID: FBI-607148
The Beta Reseller accounts on the same network are working perfectly.Rebooting does nothing. My account has been on the Chicago server.

**VOIPoTim** · 02-18-2010 08:00 PM

Originally Posted by usa2k

My PAP2T has lost registration too. Ticket ID: FBI-607148
The Beta Reseller accounts on the same network are working perfectly.Rebooting does nothing. My account has been on the Chicago server.

Everything looks normal now. Only 6 tickets total in queue, so don't think there's anything going on.

Support will go through the tickets and check on it for you.

**usa2k** · 02-18-2010 08:15 PM

I did not reboot, but I see I am registered.
All is good again.

**patoka** · 02-18-2010 10:47 PM

My mom's loses registration after every call, inbound or out, takes 3 or 4 minutes to re-register.

The green light for the phone jack on the ATA goes off while the service is down, anyone else seeing this?

**usa2k** · 02-18-2010 11:38 PM

Originally Posted by patoka

My mom's loses registration after every call, inbound or out, takes 3 or 4 minutes to re-register.

The green light for the phone jack on the ATA goes off while the service is down, anyone else seeing this?

Sorry, but that sounds very unusual! Is it a PAP2T?

**patoka** · 02-19-2010 12:26 AM

>>Is it a PAP2T?

Yes, the power light flashes green, I swear it was solid when we first hooked it up.

**usa2k** · 02-19-2010 06:29 AM

Cisco

• DC input voltage: +5V DC at 2.0A max.

• Power consumption: 5W

• Switching type (100-240V) automatic

• Power adapter: 100-240V - 50-60 Hz (26-34 VA) AC input, 1.8 m cord

Are you sure the right power supply is plugged in?
If it is less than 2A then it could have issues - an underpowered supply is bad for electronics.
Otherwise, maybe the power supply is failing.
Looks like the supply has twice the current required for the stated 5 watts used.